Operations Manager
Al Khobar - Saudi Arabia
Job Summary
DNV Inspection Services is looking for an experienced and dynamic Operations Manager to oversee and drive our inspection operations in this role you will play a critical part in managing day-to-day activities ensuring operational excellence and maintaining DNVs high standards in safety quality and client satisfaction.
Key Responsibilities
- Lead and manage all aspects of inspection operations including project planning resource allocation and on-site execution.
- Ensure compliance with local and international regulatory requirements as well as DNVs quality and safety standards.
- Coordinate with cross-functional teams to optimize workflows and improve service delivery.
- Develop and implement efficient operational processes that enhance productivity and reduce costs.
- Monitor and report on performance metrics identifying opportunities for continuous improvement.
- Proven ability to lead motivate and build successful teams.
- Drive new business opportunities supporting tender processes and market developments.
- Achieve annual budget goals for Revenue EBIT and operating cash flow.
- Meet AR/WIP KPI targets set by IBU for all services in Saudi.
- Analyze customer situations to mitigate risks of invoice nonpayment.
- Define and lead the execution of the long-term strategy for profitable growth.
- Introduce new service offerings tailored to the local market.
- Lead the Saudi team in delivering cost-effective services that meet customer requirements.
- Collaborate with global and regional Service Line leaders to provide an integrated service offering.
- Ensure full compliance with DNV standards policies procedures and relevant Saudi legislation.
- Identify and mitigate operational risks.
- Adapt and navigate local Saudi business practices and culture.
- Maintain knowledge of local laws and compliance regulations specific to Saudi.
- Implement lean methodologies to improve service delivery and minimize operational costs.
- Lead key client meetings to ensure alignment on project expectations and deliverables.
Responsibilities
At DNV youll join a global network of professionals dedicated to helping businesses achieve sustainable growth and compliance. This role offers the chance to make a meaningful impact in the field of inspection services grow within a supportive and innovative organization and contribute to DNVs commitment to excellence.
Qualifications
Qualifications
- Bachelors degree or higher in a relevant engineering discipline (e.g. Mechanical Electrical Civil or Process Engineering).
- A minimum of 12 years total experience including several years in the Testing Inspection and Certification (TIC) industry.
- Current or recent experience living and working in the Middle East ideally in Saudi.
- Proven track record of P&L management.
- Familiarity with the business culture and standards of a listed multinational company.
- Strong financial management skills including budgeting cash flow management and financial planning.
- Fluent in spoken and written English.
- High customer orientation with a proactive approach to service delivery.
- Strong communication and networking abilities.
- Proven ability to lead motivate and build successful teams.
- Excellent problem-solving skills and a proactive personality.
Required Experience:
Manager
Key Skills
- Six Sigma
- Lean
- Management Experience
- Process Improvement
- Microsoft Outlook
- Analysis Skills
- Warehouse Management System
- Operations Management
- Kaizen
- Leadership Experience
- Supervising Experience
- Retail Management
About Company
Driven by our purpose of safeguarding life, property and the environment, DNV enables organizations to advance the safety and sustainability of their business.