Lobby Lounge Assistant Manager Raffles The Red Sea

Reporting to the F&B Manager you will be responsible for but not limited to:

• Ensure correct grooming standards are followed at all times
•  Responsible for the smooth operation of the outlet
•  Responsible of the Care Program at all times
•  Follow up on all financials LQA Forbes targets and cascade it down to the team
•  Is aware of the daily monthly and yearly financial targets
•  Actively contributes towards the achievement of financial targets
•  All issues and negative guest feedback need to be properly reported on Glitch system
•  Following up on opening and closing checklists
•  Handle financial procedures according to guidelines set by the finance department
•  Responsible for linking all facets of service cuisine and entertainment
•  Assume the responsibility of daily operations
•  Handles security incidents guest complaints with confidence and in a professional manner and report it in timely manner to the F&B Manager.
• Ensure all appropriate equipment is on hand for each service period
•  Should be creative confident and prepared to think outside of the box
•  Following the personal development plan set by the corporate office
•  Following teams personal development and assign KPIs in accordance with Hotel/Departmental goals
•  Ensure the operational inventory is always accounted for and in immaculate condition
•  Ensure the outlet maintenance is ensured at all time
•  Create opportunities for upselling products establish sales goals and selling strategies
•  Develop the restaurant team to strive for excellence
•  Creates an efficient rostering system
•  Inspires heartists to create a flow of new and improved ideas
•  Follow Hotel Evacuation Policy in case of an Emergency
•  Ensure awareness and delivers the optimum levels of service and guest satisfaction
•  Establish and maintain effective communication across all divisions
•  Lead by example through a passionate hands on approach
•  Ensure teams food and beverage knowledge at all time
•  Carry out other duties as and when requested by the F&B Manager.
•  Organising marketing activities and promotional events in cooperation with the marketing department and F&B Office
• Preparing reports at the end of the operations including guests comments sales report general feedbacks
•  Develop a strategy of handling special guests requests and VIPs

Qualifications :

• Bachelors degree or diploma in Hospitality Management or related field. 
• Minimum 5-7 years experience in 45-star Hotel
• Strong leadership and interpersonal skills. 
• Excellent communication and customer service abilities. 
• Knowledge of food and beverage trends and service techniques. 
• Ability to work under pressure and handle multiple tasks simultaneously. 
• Detail-oriented with strong organizational skills. 

Additional Information :

Whats in it for you...

• The opportunity to join Accor a leading global hospitality group with an exceptional portfolio of luxury brands.
• The chance to define the pre-opening operations for two iconic resorts at one of the worlds most anticipated new destinations.
• Become part of a team dedicated to creating unparalleled luxury hospitality experiences.
• A competitive package and excellent opportunities for professional growth.
• Outstanding discounts across the global Accor and luxury brand network.

Remote Work :

No

Employment Type :

Full-time