Lead Field Service Rep- Water

Lead Field Service Rep

Ecolab Company is seeking a

Lead Field Service Rep in ourThe Lead Field Service Rep will primarily be responsible for providing contractual services and assist customers with problem solving support regarding their products/applications/solutions.

Whats in it For You:

• Flexible independent work environment where you will manage a monthly schedule

• Access to best in class resources tools and technology

• Develop your career as you drive growth

• Thrive in a company that values a culture of safety to include top-notch safety training and personal protection equipment

What You Will Do:

• Solve a wide range of complex multi-disciplinary problems

• Assume lead role in maintaining troubleshooting guides/bulletins and distribution to departments when required

• Prepare reports detailing problems and solutions to initiate necessary corrective product modification and/or recommend process changes

• Conduct site surveys product/application audits

• Inventory management of chemical delivery systems

• Collect samples for monitoring chemical program

• Deliver chemicals to customer as needed

• Conduct field evaluations of new products

• Lead appropriate pre-trial surveys for site visits

• Interact with appropriate internal and external customers and resources

• Maintain accurate records based on information gathered during trials and surveys

• Create troubleshooting service guides and bulletins on existing products

• Coordinate and manage sampling and inventory schedules

• Coordinate implementing solutions with customers

• Assist sales in preparing business proposals

• Participate in design reviews new applications and start-ups evaluations

• Assist in critiquing products serviceability performance and reliability

• Provide customers with expert technical service in all major applications

• Serve as a Mentor for all levels of Service Reps

• Support and be committed to the teams Quality Improvement Process

• Promptly report every incident accident injury or applicable near miss to next level management

• Provide on-site field service (on the phone or on-site)

Position Details:

• Candidate must reside in: Eastern Provence Saudi Arabia

Physical Demands:

• Must have the ability to Lift/Push/Pull/Carry up to 55 pounds chest high

Minimum Qualifications:

• 2 years of education beyond high school in college or technical school

• Ability to travel within a geographic territory

• Ability to travel overnight for business

• Must have a valid Drivers License and acceptable Motor Vehicle Record

Preferred Qualifications:

• Associates degree in Engineering (Chemical Mechanical Industrial) Life Sciences (Biology Chemistry etc.) or Trade School Certification

• 4 years of successful technical sales or field sales support experience

• Must have knowledge of and experience in materials scheduling and inventory processes

• Experience in oil and gas industry preferred

• Previous Refinery/Petrochemical experience

• Water treatment or specialty chemical industry experience

• Working knowledge of boilers cooling towers and wastewater treatment systems

• High computer application literacy (including Microsoft Office Suite and ability to learn internal business systems)

• History of working in a field that required autonomy and self-motivation

• Excellent communication skills

• Excellent organizational skills

• A strong work ethic and ability to multitask