Key Account Manager (Pharmacy Chains) KSA
Jeddah - Saudi Arabia
Job Summary
Galderma is the emerging pure-play dermatology category leader present in approximately 90 countries. We deliver an innovative science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981 we have dedicated our focus and passion to the human bodys largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin we are in shapes our lives we are advancing dermatology for every skin story.
We look for people who focus on getting results embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all they must be passionate about doing something meaningful for consumers patients and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company we embrace diversity and respect the dignity privacy and personal rights of every employee.
At Galderma we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled direct impact.
Key Responsibilities:
- Develop and execute strategic plans for major pharmacy chains in KSA aligned with overall business objectives and integrated dermatology strategy
- Build and maintain strong relationships with key stakeholders and decision-makers at customer level
- Lead Joint Business Planning (JBP) with customers defining growth drivers trade plans and category opportunities
- Deliver volume value and profitability targets through effective account management
- Own forecasting demand planning and financial performance for assigned accounts (including trade investment optimization)
- Monitor KPIs (sell-in sell-out stock ROI) and take corrective actions to maximize performance
- Lead commercial negotiations including pricing trade terms and promotional plans
- Ensure competitive positioning while maximizing profitability and return on investment
- Ensure best-in-class in-store execution across all touchpoints (availability visibility merchandising promotions)
- Collaborate with field teams to translate account plans into actionable execution priorities
- Drive growth across online and offline channels including e-commerce platforms
- Optimize digital visibility content and promotional activities across customer platforms
- Lead coach and develop a team of Key Account Executives / Sales team members
- Set clear objectives monitor performance and drive a high-performance culture
- Partner closely with marketing supply chain finance and sales teams to ensure seamless execution
- Lead cross-functional alignment to deliver a unified One Galderma approach
- Analyze market trends competitor activity and shopper insights to identify opportunities and risks
- Lead successful execution of new product launches and portfolio expansion within accounts
- Compliance & Governance:
- Ensure adherence to all company policies legal requirements and ethical standards
What Were Looking For:
- 610 years of experience in Key Account Management within FMCG / Consumer Health / Pharma (dermatology or skincare is a plus)
- Proven track record managing major pharmacy chains or modern trade accounts
- Strong commercial acumen with experience in negotiations trade planning and P&L management
- Experience leading and developing teams in a fast-paced performance-driven environment
- Strong analytical skills with the ability to translate data into actionable insights
- Experience in e-commerce / omnichannel account management is highly desirable
- Excellent stakeholder management and influencing skills with ability to operate at senior levels
- Results-driven mindset with strong ownership and accountability
- Fluent in English; Arabic is a strong advantage
- Willingness to be based in Jeddah KSA
Required Experience:
Manager