Key Account Manager Oil, Gas & Chemicals
Riyadh - Saudi Arabia
Job Summary
- Develop and execute strategic account plans to drive sustainable revenue growth enhance profitability and strengthen long-term client partnerships across assigned strategic accounts.
- Serve as the trusted advisor and primary executive interface for key customers proactively identifying business challenges and aligning SGS solutions to support their operational and commercial objectives.
- Build and maintain senior stakeholder relationships conducting regular business reviews to assess performance identify growth opportunities and enhance customer satisfaction and retention.
- Lead the end-to-end governance of strategic contracts ensuring operational excellence through effective coordination with technical laboratory logistics and support functions while consistently delivering against client expectations and contractual commitments.
- Monitor account performance commercial KPIs profitability and service delivery metrics driving corrective actions and continuous improvement initiatives where required.
- Identify cross-selling upselling and new service opportunities by leveraging market intelligence customer insights and evolving industry requirements.
- Anticipate market trends competitive developments and regulatory changes within the Oil Gas & Chemicals sector to develop proactive account strategies and protect market share.
- Champion the voice of the customer internally by translating client feedback into service enhancements operational improvements and innovative solutions that create long-term value.
- Mitigate commercial and operational risks by ensuring contractual compliance resolving complex customer issues and maintaining strong governance across all account activities.
- Maintain accurate commercial records account plans customer engagement activities and performance reports to support effective decision-making and business planning.
Qualifications :
- Bachelors degree
- 10 years of progressive experience managing strategic accounts within the Oil Gas & Chemicals Energy or Petrochemical sectors.
- Proven track record of delivering commercial growth expanding customer relationships and managing high-value complex client portfolios.
- Strong understanding of the Oil Gas & Chemicals value chain market dynamics and industry trends.
- Excellent stakeholder management influencing negotiation and executive communication skills.
- Strong commercial acumen with experience managing account profitability and contract performance.
- Fluent in English.
- Strong analytical problem-solving and strategic planning capabilities.
- This role is only open for Saudi nationals.
Remote Work :
No
Employment Type :
Full-time
About Company
We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and ... View more