Host Hostess (Saudi National)

At SLS The Red Sea we dont just welcome guestswe create unforgettable first impressions. As a Host/Hostess you will play a key role in delivering exceptional guest experiences by warmly welcoming guiding and assisting guests throughout their dining journey. As the face of the restaurant you will create a refined and personalized arrival experience that reflects the bold stylish and vibrant spirit of SLS.

Working closely with the F&B team you will support smooth front-of-house operations by managing guest flow reservations seating arrangements and ensuring every guest interaction reflects SLS standards service excellence and genuine hospitality.

Key Responsibilities

• Welcome and engage guests in a warm professional and confident manner aligned with SLS service standards.
• Manage guest seating table allocations and dining flow based on reservations and walk-in guests.
• Coordinate with the service team to accommodate guest requests and ensure expectations are met.
• Maintain strong knowledge of menus special events seating arrangements and guest preferences.
• Handle guest inquiries feedback and concerns professionally escalating when required.
• Maintain an organized and welcoming host stand and reception area throughout service.
• Manage reservations accurately using restaurant reservation systems including guest details and seating plans.
• Confirm reservation information and communicate updates with relevant team members.
• Answer phone calls professionally and assist guests with inquiries and bookings.
• Coordinate with the kitchen service and bar teams to support efficient service flow.
• Assist with side duties such as menu preparation table resets and maintaining the entrance area.
• Maintain SLS grooming and appearance standards while representing the brand with confidence and professionalism.
• Follow all health safety hygiene and company service standards.
• Contribute to a positive team environment through collaboration and effective communication.

Qualifications :

• Minimum of 12 years experience in a guest-facing role preferably within a luxury hotel upscale restaurant or lifestyle hospitality environment.
• High school diploma or equivalent required; hospitality-related education is an advantage.
• Excellent communication skills in English; Arabic language skills are highly desirable.
• Confident welcoming and professional personality with a passion for guest service.
• Ability to manage busy service periods while remaining calm organized and attentive.
• Experience using POS systems and reservation platforms is an advantage.
• Flexible availability to work weekends evenings and holidays as required.
• Well-groomed and professional appearance in line with SLS brand standards.

Remote Work :

No

Employment Type :

Full-time