HC Senior Associate

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS - Human Capital (HC)

Management Level

Senior Associate

Job Description & Summary

About Us
With offices in 152 countries and nearly 328000 professionals we are one of the worlds leading professional services networks helping organisations and individuals create lasting value through Assurance Tax and Advisory services. For over 40 years we have contributed to the Middle Easts transformation journey partnering with governments and businesses to deliver sustainable solutions. Today more than 12000 of us across Bahrain Egypt Iraq Jordan Kuwait Lebanon Libya Oman Palestine Qatar Saudi Arabia and the UAE are shaping the regions future.

Line of Service Overview

Internal Firm Services (IFS)
IFS is a network of specialist support professionals which includes Clients & Markets Finance Human Capital Marketing & Communications Office Management Risk & Quality Technology to name a few. Each function plays a vital role in making sure we have all the right resources services and technology across our business.

Business Unit Overview

Human Capital at PwC Middle East is transforming how we deliver people services through Centers of Excellence drives innovative workforce practices and leverages seamless tech-enabled solutions. We unify and standardize HC service delivery while remaining responsive to each Line of Service fostering a culture rooted in agility collaboration integrity and innovation. Our focus is on creating a future-ready workforce by aligning talent strategies with business goals enhancing employee experience and building stronger HC capabilities - ensuring trust equity and operational excellence across the organization.

HowYoullContribute

As a HC Associateyoullwork as part of a team of problem solvers helping to solve complex business issues from strategy to execution. Responsibilities include but are not limited to:

HC Operations & Employee Lifecycle:Manage day-to-day HC operational activities across the employee lifecycle including onboarding employee record updates transfers letters documentationoffboardingand related compliance checkpoints.

Payroll Coordination:Coordinate payroll inputs and changesvalidateemployee data liaise withpayrolland finance teams support reconciliations and help resolve payroll-related queries with accuracy and confidentiality.

Government Relations & Work Authorization:Coordinate with government relations and mobility teams on employment documentation visa / work permit processes iqama-related requirements renewals statustrackingand employee queries ensuringtimelyfollow-up andaccuraterecords.

Compliance & Documentation:Support adherence to local labour law firmpoliciesand internal governance bymaintainingcomplete employee files tracking required documents and escalating risks or exceptions appropriately.

Data Reporting & HR Systems:Maintainaccuratedata in HR systems prepare regular reports and dashboardsmonitoroperational trackers and use data toidentifytrendsgapsand process improvement opportunities.

Employee Relations & Advisory Support:Provide first-level support to employees and managers on HR policiesprocessesand employee lifecycle matters escalating complex cases to theappropriate HClead or specialist team.

Cross-functional Collaboration:Work closely with HC payroll finance IT mobility governmentrelationsand other internal teams to support smooth employee service delivery and issue resolution.

Process Improvement:Identifyrecurring operational challenges recommend improvements and support the implementation of more consistentefficientand employee-focused HC processes.

Delivery Excellence:Manage multiple priorities with strong follow-through servicemindsetand attention to detail ensuring activities are completed accurately confidentially and within agreed timelines.

WhatYoullBring

Years of experience:4 years of experience across HR operations HR generalist work payroll coordination government relations support and / or employee lifecycle processes preferably within aprofessional services multinational or regional environment.

Education:Bachelors degree in Human Resources Business Administration PsychologyManagementor a related field.

Human Capital knowledge:Strong understanding of HR operations and employee lifecycle activities with exposure to business partnering practices and employee service delivery.

Payroll background:Working knowledge of payroll inputs payroll data validation payroll cut-off timelines benefits / allowances end-of-servicesupportand employee payroll query resolution.

Government relations knowledge:Practical understanding of government relations employment documentation visa / work permitrequirementsand iqama-related processes; experience coordinating with internal GR / mobility teams is preferred.

Compliance mindset:Goodunderstanding of confidentiality employee data accuracy labour-law-sensitiveprocessesand internal policy compliance.

Soft skills:Strong communication stakeholder management problem-solvingorganisationand follow-up skills with a collaborative and solutions-focused approach.

Language skills:Proficiencyin English written and spoken; Arabic is a plus.

HowYoullMake a Difference

At PwC Middle East we expect all our people to embody the skills and behaviours of The PwC Professional framework helping us deliver on our strategy while growing and developing as leaders at every level.

WhyYoullLove Working at PwC

At PwC Middle Eastyoullfind more than just a job -youllbuild a meaningful career supported by rewards and benefits that help you thrive. We offer competitive pay comprehensive benefits and programs that promote well-being balance and personal access to continuous learning digital upskilling and a collaborative environment that values innovation mentorship and diversity. Are you ready to make a difference Want to unlock new value by applying your unique perspective and talents You can grow exponentially here. Discover more about Life at PwC Middle East.

Education (if blank degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank certifications not specified)

Required Skills

Optional Skills

Accepting Feedback Accepting Feedback Active Listening Analytical Thinking Communication Confidential Information Handling Conflict Resolution Coordinating Staff Creativity Data Quality Documentation Administration Embracing Change Emotional Regulation Empathy Employee Data Management Employee Engagement Strategies Employee Life Cycle Employee Relations Employee Terminations HR Software Human Resources (HR) Metrics Human Resources (HR) Policies Human Resources (HR) Service Delivery Human Resources (HR) Shared Services Human Resources Assistance 11 more

Desired Languages (If blank desired languages not specified)

Travel Requirements

0%

Available for Work Visa Sponsorship

No

Government Clearance Required

Yes

Job Posting End Date