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Guest Relations Specialist Fresh Grad

Job Location:

Riyadh - Saudi Arabia

Monthly Salary: Not provided by the employer

Posted: 8 June 2026 (30+ days ago)

Application Deadline: 5 September 2026

Vacancies: 1 Vacancy

The job posting is outdated and position may be filled

Key Responsibilities

Guest Relations: Greet guests upon arrival perform check-in/check-out procedures and handle room assignments and key issuance.
Financial Accuracy: Process payments handle foreign exchange and maintain an accurate cash drawer (float).
Communication: Manage the switchboard handle internal and external calls and relay messages to guests or other departments (Housekeeping Maintenance).
Problem Solving: Address guest complaints professionally and escalate them to management when necessary.
Upselling: Promote hotel services food & beverage outlets and room upgrades to maximize revenue.
Compliance: Maintain guest privacy and adhere to safety and security protocols (e.g. verifying IDs emergency procedures).

Ideal Candidate Profile:
- Education & Experience: A University graduate with a background in Luxury Hospitality Guest Relations or Premium Services.
- Communication: Exceptional verbal and written communication skills. Fluency in Arabic and English is essential.
- Professional Image: Must maintain a high standard of professional grooming and a polished demeanor suitable for a corporate/high-end environment.
- Soft Skills: A proactive service-first mindset with the ability to handle high-profile clients with discretion and elegance.
- Nationalities:Lebanon Tunisia and Morocco