Front Office Supervisor (Saudi Only)

• Oversee and coordinate all front office operations including reception concierge and guest services
• Supervise train and mentor front office staff to maintain high-quality service standards
• Manage guest check-ins check-outs and inquiries efficiently and professionally
• Handle guest complaints and resolve issues promptly and effectively
• Ensure accurate and timely completion of all front office administrative tasks
• Collaborate with other departments to provide seamless guest experiences
• Monitor and maintain front office inventory and supplies
• Implement and uphold hotel policies and procedures
• Assist in creating work schedules and managing staff performance
• Stay updated on local events and attractions to provide guests with relevant information

Qualifications :

• Motivator and Proactive
• People person & a team player
• Positive attitude and well-spoken
• Organized & result driven
• Open-minded
• Displays initiative
• Commitment to professional values
• Thinking out of the box
• Proficient in the English and Arabic (verbal & written)
• Must be able to handle a multitude of tasks in an intense ever-changing environment while remaining calm and collective
• Must be flexible in terms of working hours
• A hospitality diploma is an asset
• Knowledge of Property Management System and Windows
• Prior experience in customer service an asset
• Proven ability to handle cash effectively and accurately

EXPERIENCE

• Minimum 1 year supervisory experience in luxury hotel

Zusätzliche Informationen :

Ihr Team und Arbeitsumfeld:
In 1-2 Sätzen stellen Sie das Team das Hotel oder den Arbeitsplatz so vor dass sie die Kultur widerspiegeln
Hinweis: Die Anpassung kann an spezifische lokale oder gesetzliche Anforderungen erfolgen wie z.B. Arbeitserlaubnis
Unser Engagement für Diversity & Inclusion:
Wir sind ein integratives Unternehmen und unser Ziel ist es vielfältige Talente anzuziehen zu rekrutieren und zu fördern.

Remote Work :

No

Employment Type :

Full-time