Front Desk Officer Al khobar
Job Location:
Al Khobar - Saudi Arabia
Monthly Salary:
Experience Required:
Posted:
Application Deadline:
Vacancies:
Job Summary
About Us:
Founded in 2019 Fast Fit EMS Fitness has rapidly grown to become a prominent name in the fitness industry. Our commitment to excellence and innovation has led to the expansion of 11 clubs in major cities across Saudi Arabia. We take pride in offering top-tier EMS training and fostering career growth opportunities for our employees.
Responsibilities:
Providing Information: Offer basic information about the products or services provided and answer any inquiries clients may have.
Directing Phone Calls: Route incoming calls to the appropriate departments within the facility and handle simple inquiries over the phone.
Handling Complaints: Address complaints professionally striving to resolve them promptly or directing them to the appropriate person.
Scheduling Appointments: Organize the schedule for pre-booked appointments to ensure no overlaps.
Problem-Solving: Work to resolve any issues clients may face related to the services or products offered.
Offering Additional Assistance: Provide extra help to clients by guiding them around the facility or advising on product choices.
Maintaining a Positive Work Environment: Contribute to a positive work environment by interacting politely and professionally with clients and colleagues.
- High school diploma or equivalent
- Previous experience in customer service or front desk roles (fitness or hospitality preferred)
- Friendly professional and confident communication skills
- Ability to handle member inquiries registrations and basic sales
- Basic computer skills (booking systems MS Office or CRM software)
- Presentable appearance and positive attitude
- Competitive salaries benefits and incentives
- Comprehensive health coverage
- Exceptional work environment
- Specialized training
- Career growth opportunities
- Opportunities on a global level
- 30 days of paid annual leave
Required Skills:
Qualifications & Requirements Education & Certification Bachelors Degree or Diploma in Exercise Science Sports Science Physical Education or a related field or equivalent practical experience. Personal Trainer Certification from a recognized organization (e.g. NASM ACE ISSA REPs or equivalent) is preferred. Candidates with strong hands-on experience in personal training or EMS-based training will be considered. Skills & Competencies Solid understanding of fitness and training principles including: Exercise physiology Functional training methods EMS training systems Strong communication and interpersonal skills. Ability to motivate coach and engage clients effectively. Capability to design and adapt training programs based on client needs. Professional attitude with a strong service safety and ethics mindset. Language English: Required Arabic: Preferred (Optional) Availability Willingness to work flexible schedules including evenings and weekends.
Required Education:
Bachelors degree /Diploma in Exercise Science or related as a Personal Trainer from a recognized in English communication and interpersonal to motivate and inspire for health fitness and helping to work flexible hours including evenings and weekends.
