Food & Beverage Manager Aloft by Marriott Dharan

Additional Information: This hotel is owned and operated by an independent franchisee FAS Hospitality Company L.L.C. The franchisee is a separate company and a separate employer from Marriott International Inc. The franchisee solely controls all aspects of the hotels employment policies and practices including hiring firing discipline staffing compensation benefits and all other terms and conditions of employment. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International Inc.

Job Summary:

• Manage and oversee the daily operations of all Food & Beverage outlets including restaurants bars banquets room service and staff dining.
• Ensure excellent guest service and maintain high standards of hospitality food quality presentation and cleanliness.
• Lead supervise and motivate F&B associates to achieve operational and service excellence.
• Prepare staff schedules manage manpower requirements and ensure efficient deployment of team members.
• Monitor food and beverage costs expenses revenue and profitability while implementing effective cost-control measures.
• Coordinate with the Executive Chef and kitchen team to ensure smooth food production menu standards portion control and quality consistency.
• Monitor inventory purchasing receiving storage and proper utilization of food and beverage products.
• Ensure compliance with food safety hygiene health and hotel operational standards.
• Conduct regular inspections of restaurants kitchens storage areas and service areas to maintain required standards.
• Handle guest feedback and complaints professionally and implement corrective actions to improve guest satisfaction.
• Coordinate with Sales Events Front Office Housekeeping Finance and other departments for smooth hotel operations and events.
• Develop and implement F&B promotions special events and initiatives to increase revenue and enhance the guest experience.
• Analyze daily and monthly F&B performance reports and take appropriate action to achieve revenue and profitability targets.
• Conduct staff training performance evaluations coaching and development programs.
• Ensure compliance with company policies Marriott standards HACCP and local health and safety regulations.
• Maintain accurate records reports and documentation related to F&B operations.
• Support budgeting forecasting and business planning for the Food & Beverage department.
• Continuously identify opportunities to improve service standards operational efficiency guest satisfaction and departmental profitability.

• High school diploma or equivalent; a degree/diploma in Hotel Management Hospitality or F&B is preferred.

• Several years of experience in Food & Beverage operations.
• Previous supervisory or management experience in a hotel restaurant or hospitality environment.
• Experience managing restaurants banquets catering or multiple F&B outlets is an advantage.
• Key Responsibilities
• Manage daily Food & Beverage operations.
• Lead train and motivate F&B associates.
• Monitor food quality service standards and guest satisfaction.
• Control F&B costs inventory purchasing and wastage.
• Prepare budgets and monitor financial performance.
• Ensure compliance with food safety hygiene and Marriott brand standards.
• Coordinate with Executive Chef Front Office Housekeeping Engineering HR and Finance.
• Handle guest complaints and ensure service recovery.
• Support promotions events and F&B revenue initiatives.

• Leadership and team management
• Communication and interpersonal skills
• Cost control and budgeting
• Food safety and hygiene knowledge
• Guest-service excellence
• Problem-solving and decision-making
• Microsoft Office / hotel systems
• Good English communication

This company is an equal opportunity employer.

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