Field Service Engineer MEAT & CIS

Bring more to life.

Are you ready to accelerate your potential and make a real difference within life sciences diagnostics and biotechnology

At Leica Microsystems one of Danahers 15 operating companies our work saves livesand were all united by a shared commitment to innovate for tangible impact.

Youll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danahers system of continuous improvement you help turn ideas into impact innovating at the speed of life.

Shape the Future with Us!

At Leica Microsystems we have been shaping the future for over 175 years with groundbreaking optical and digital solutions. With a culture rooted in customer focus innovation and teamwork we lead the market in microscopy imaging and analysis unveiling the invisible and empowering our customers to build a better healthier world.

Joining Leica Microsystems means contributing to scientific discoveries and supporting surgeons in making critical decisions. Our advanced microscopes and AI-based image analysis solutions enable users to gain profound insights into development and engineering challenges. Here you will work on meaningful projects alongside passionate colleagues driving progress and pushing the boundaries of whats possible.

Learn about the Danaher Business System which makes everything possible.

The Field Service Engineer MEAT & CIS is responsible for ensuring quick resolution of complex customer challenges and empowering the team members with their functional knowledge.

Working across all levels of the business you will play a key role in contributing to the growth of overall business (Life Science Applied and Medical) beyond service as well. This will require collaborating with team members at the point of impact and across the organization. Identify and implement opportunities to improve while also operating as a change agent to ensure processes and standard work are being sustained and effective.

This position reports to the Sales Enablement Manager MEAT & CIS and is part of the Service Team based in Saudi Arabia and working remotely to cover MEAT & CIS.

In this role you will have the opportunity to:

• Perform Advanced Installations as well as Advanced Repairs and Preventive Maintenance
• Work closely with MEAT&CIS Channel Partners and support their training installation and repair cases and provide informal guidance to junior team members and extend support in complex situations by proactively sharing knowledge
• Support business implementation and readiness plans through project planning management and creation of work instructions and SOPs and prepare and execute action plans for growth through service revenue generation in MEAT&CIS

The essential requirements of the job include: (NOTE For Hiring Manager: Please reference the 3-5-7 Job Requirements Model)

• Demonstrated technical expertise in repair calibration maintenance and upgrade of microscopy systems and related equipment. Proficient in range of products from a single or multiple product groups with advanced expertise in at least 2 complex products from a product group
• Networking influencing and communicating effectively across functions and at all levels.
• Training and/or coaching experience

Travel Motor Vehicle Record

• Up to 70% travel

It would be a plus if you also possess previous experience in:

• Track record of delivering standardization simplification and continuous improvement across key business areas
• Experience in working in a matrix organisation including building relationships remotely and cross culturally.

Leica Microsystems a Danaher operating company offers a broad array of comprehensive competitive benefit programs that add value to our lives. Whether its a health care program or paid time off our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.

Join our winning team today. Together well accelerate the real-life impact of tomorrows science and technology. We partner with customers across the globe to help them solve their most complex challenges architecting solutions that bring the power of science to life.

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