Digital Manager KSA, Egypt & Levant

As a Digital Manager your primary mission is to drive the digital performance of our hotels across the assigned countries. You will lead the execution of digital and e-commerce strategies optimize online distribution channels ensure rate parity and champion best practices established by the MEA APAC Digital & E-commerce Center of Excellence.

Working closely with cross-functional teams and key stakeholders you will play a vital role in maximizing online revenue enhancing the digital guest journey and fostering a culture of digital excellence across the region. As a trusted advisor and advocate for digital innovation you will help hotels unlock their full online potential and achieve sustainable commercial success.   

• Develop and execute the annual digital strategy and budget across direct and indirect distribution channels.
• Partner with Marketing Sales Revenue PR and F&B teams to align digital initiatives with the hotels commercial objectives.
• Create and implement quarterly and annual e-commerce and digital marketing plans.
• Plan execute and optimize digital marketing campaigns across SEO/SEM email marketing social media display advertising metasearch and influencer channels.
• Monitor analyze and report on the performance of digital channels and campaigns ensuring KPIs and ROI targets are achieved.
• Manage the hotels digital presence across websites social media platforms and online travel channels to maximize visibility and engagement.
• Oversee CRM and email marketing activities for Rooms F&B and other hotel outlets in line with brand standards and corporate guidelines.
• Work closely with the Revenue team to monitor rate parity and optimize distribution channel performance.
• Manage the hotels online reputation and respond to market feedback where appropriate.
• Conduct regular competitor analysis to identify market trends benchmark performance and recommend growth opportunities.
• Use data-driven insights to enhance the end-to-end customer journey and improve digital performance.
• Drive adoption and visibility of the Accor App to increase guest engagement and direct bookings.
• Collaborate with external agencies and technology partners to deliver digital initiatives effectively.
• Stay informed of emerging digital trends and technologies recommending innovative solutions that enhance business performance.

Qualifications :

• Bachelors degree in Marketing Digital Marketing Business Communications or a related field.
• Minimum 5 years experience in digital marketing e-commerce or digital performance preferably within the hospitality industry.
• Preferably Saudi National.
• Proven experience in driving digital growth optimizing online performance and delivering revenue-focused initiatives across multiple digital channels.
• Strong team management and leadership skills with the ability to motivate and collaborate effectively with diverse stakeholders.
• Excellent communication presentation and stakeholder management skills.
• Proficiency in social media management platforms digital marketing tools and data analytics solutions.
• Strong analytical and problem-solving skills with the ability to leverage insights to improve performance and customer experience.
• Results-oriented mindset with a strong focus on revenue growth ROI and continuous optimization.
• Ability to work independently while collaborating effectively within cross-functional teams.
• Flexibility and willingness to travel across the Middle East region as required.

Additional Information :

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.

Why Join Us

• Be part of a global hospitality leader committed to innovation and excellence.
• Drive impactful projects that shape customer experiences
• Work in a dynamic multicultural environment with opportunities for growth.

Remote Work :

No

Employment Type :

Full-time