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Customers Complaints Admin Fare Collection System

AtkinsRéalis


Job Location:

Riyadh - Saudi Arabia

Monthly Salary: Not provided by the employer
Posted: 21 August 2026 (4 hours ago)
Application Deadline: 19 November 2026
Vacancies: 1 Vacancy

Job Summary

Job Description

Overview

Enhance customer experience through effective complaints management and service improvement.

Your role
  • Manage complaint systems and workflows.
  • Track and analyze customer feedback trends.
  • Coordinate with contractors for timely resolution.
  • Prepare customer service performance reports.

About you
  • Degree/diploma in Business or Administration.
  • 5 years experience in customer service.
  • Strong communication and reporting skills.

Rewards & benefits

Explore the rewards and benefits that help you thrive at every stage of your life and your career.

This includes:

  • Tax-free salary.
  • Life insurance coverage.
  • Medical insurance.
  • Annual leave balance.
  • Company gratuity scheme.
  • Discretionary bonus program.
  • Annual flight contribution.
  • Transportation & housing allowances.
  • Employee Wellbeing Program: 24/7 access to specialists in finance legal matters family care personal health fitness and nutrition.

Seize every opportunity to sharpen your skills expand your expertise and be recognized for the impact you make.

About AtkinsRéalis

Were AtkinsRéalis a world-class engineering services and nuclear organization. We connect people data and technology to transform the worlds infrastructure and energy systems. Together with our industry partners and clients and our global team of consultants designers engineers and project managers we can change the world. Were committed to leading our clients across our various end markets to engineer a better future for our planet and its people.

Find out more.

Worker Type
Employee

Job Type
Regular

At AtkinsRéalis we seek to hire individuals with diverse characteristics backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender ethnic or national origin sexual identity and orientation age religion or disability but enriches itself through these differences.


About Company

Company Logo

We are a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world’s infrastructure and energy systems.

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