Credit & Collection Officer Jeddah

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Where is the work:

Whats in it for you
Trane in Saudi Arabia is hiring a Credit & Collection Officer that will manage an Accounts Receivable portfolio for Trane Technologies operations in the Middle East & Africa including the related credit and collection activities in order to minimize credit risk while maximizing cash performance.

The role includes credit investigation & assessment credit hold management & order release; collections follow up & escalation; query & dispute resolution; customer visits; escalation to collection agencies and legal counsel; liaison with commercial finance & reporting teams; compliance activities.

The portfolio is Trane Saudi Arabia: sales from local offices across the country including Trade Finance activities.

What you will do:

• Gather necessary information for credit assessment and payment terms approval; support the regional manager with decisions about credit risk & cash flow.
• Support credit assessment of new and existing customers and approve credit limits in line with Limits of Authority assigned to the role.
• Provide information on credit checking and order holds and releases on timely basis. Notify manager of significant issues impacting collection of outstanding receivables
• Responsible for the collection and the maintenance of account receivables with particular attention to Trade Finance requirements: review & validate payment instruments such as Letters of Credit Promissory Notes monitor & escalate risk of discrepancies gather & present documents prepare specific Trade Finance reporting.
• Follow & optimize collection protocol for the portfolio: monthly statement of account pre-calling record customer feedback register promise to pay follow up on tasks and broken promises send dunning letters arrange customer visits escalate to manager and to commercial team etc.
• Ensure funds are correctly applied to the relevant customer account and invoices; keep unapplied cash to the minimum. Support the cash application team as and when needed.
• Prepare reports as per monthly schedule and on ad hoc basis for the credit and financial functions
• Expedite resolution of customer disputes & queries by linking with Sales/Order Management/Warranty as required.
• Informing management regarding effectiveness of strategies for various accounts.
• Promote a culture of continuous process improvement and collaborate actively internal stakeholders.
• Support the Credit Centre of Excellence for major credit reviews for all customers whenever required.
• Ensure compliance with Corporate and Local credit policies and other compliance requirements such as Trade Compliance Sarbanes Oxley etc.

What you will bring:

• University Degree in Business Finance Accounting or similar field.
• Minimum 3-year experience in Credit & Collection or similar role
• Good understanding of commercial credit and collection practices and knowledge of financial analysis.
• Strong proficiency in Microsoft Excel & Outlook
• Hands-on work experience in credit and collection preferably with an experience from a manufacturing contracting or construction background with good reconciliations skills.
• Experience of working on Letters of Credit and Promissory Notes
• Good accounting background & financial knowledge in order to drive account reconciliation during the customer visits helping boost up collections.
• Good ERP knowledge with excellent MS office skills
• Good communication (verbal/written) skills & good negotiation skills - articulate & confident enough to push back customers raising in genuine disputes.
• Saudi National is a must.

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin pregnancy age marital status disability status as a protected veteran or any legally protected status.