Cluster GM Jeddah & Makkah

We are seeking an experienced and visionary Cluster General Manager to lead and oversee operations across our Jeddah and Makkah locations - Saudi Arabia in IBIS & Adagio Jeddah City Centre and IBIS Styles / Mercure Makkah this strategic leadership role you will be responsible for driving business growth ensuring operational excellence and building high-performing teams across the cluster. The ideal candidate will bring decisive leadership strong business acumen and a proven track record of managing multi-unit operations in a fast-paced environment.

• Develop and execute strategic business plans for the cluster ensuring alignment with organizational objectives and market opportunities in the Jeddah and Makkah regions
• Oversee all operational aspects across multiple locations including staffing inventory management customer service standards and facility maintenance
• Drive revenue growth and profitability by analyzing market trends optimizing pricing strategies and implementing cost-control measures
• Build mentor and motivate high-performing teams fostering a culture of accountability continuous improvement and professional development
• Manage P&L responsibilities for the cluster including budgeting forecasting and financial reporting
• Establish and maintain strong relationships with key stakeholders including corporate leadership local partners and community organizations
• Monitor and analyze performance metrics implementing corrective actions to achieve or exceed targets
• Lead change management initiatives and drive organizational improvements across the cluster
• Ensure compliance with company policies local regulations and industry standards
• Identify and develop talent within the organization creating succession plans and career advancement opportunities

Qualifications :

• Minimum 8-10 years of progressive management experience with at least 5 years in a multi-unit or cluster leadership role
• Proven expertise in P&L management financial analysis and business planning
• Strong track record of driving revenue growth and operational efficiency
• Demonstrated ability to build develop and lead high-performing teams
• Excellent strategic thinking and decision-making skills with a results-oriented mindset
• Strong communication and interpersonal skills with the ability to influence at all organizational levels
• Experience in performance management talent development and organizational change management
• Knowledge of the local market dynamics in Saudi Arabia particularly in the Jeddah and Makkah regions
• Proficiency in business analysis tools and enterprise resource planning (ERP) systems
• Ability to work effectively in a fast-paced dynamic environment and manage multiple priorities
• Strong problem-solving capabilities and adaptability to evolving business needs
• Fluency in English; Arabic language skills are preferred

Remote Work :

No

Employment Type :

Full-time