Butler (Saudi Only)
Makkah - Saudi Arabia
Job Summary
- Welcome assist and farewell guests with warmth and professionalism.
- Anticipate guests needs and preferences.
- Provide personalized and luxury service throughout the stay.
- Handle guest requests and special arrangements discreetly.
- Assist VIP guests and organize special occasions.
- Coordinate with Front Office Housekeeping Food & Beverage and other departments.
- Provide information about hotel facilities services and local attractions.
- Handle guest concerns professionally and ensure prompt resolution.
- Maintain high standards of grooming etiquette confidentiality and luxury hospitality
Qualifications :
- Minimum 5 years of experience as a butler or in a similar role within the luxury hospitality industry
- Proven supervisory experience in managing a team of service professionals
- Excellent interpersonal and communication skills with the ability to interact effectively with guests team members and other departments
- Strong leadership abilities and a talent for mentoring and developing staff
- Proficiency in household management software and MS Office suite
- Exceptional attention to detail and problem-solving skills
- Superior time management and multitasking abilities
- In-depth knowledge of etiquette protocol and luxury service standards
- Familiarity with Middle Eastern customs and etiquette is highly advantageous
- High school diploma or equivalent required; Bachelors degree in Hospitality Management or related field preferred
- Professional butler certification is a plus
- Fluency in English required; proficiency in Arabic is highly desirable
- Flexibility to work varying shifts including weekends and holidays
- Ability to maintain confidentiality and exercise discretion at all times
Additional Information :
Local Hire
Remote Work :
No
Employment Type :
Full-time
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more