BUSINESS ANALYST PRODUCT SME CORPORATE BANKING

Job Purpose

Lead the development of business requirements for commercial-card products supporting corporate purchasing travel and expense-management needs.

Key Responsibilities

• Define commercial-card propositions customer segments card types and supported business use cases.
• Document end-to-end journeys for corporate onboarding card issuance activation servicing replacement suspension and closure.
• Define company-level and cardholder-level limits merchant-category controls geographic controls and transaction restrictions.
• Capture requirements for physical and virtual cards where applicable.
• Define billing repayment settlement fees statements and reconciliation requirements.
• Document corporate administrator capabilities cardholder management approval workflows and expense visibility.
• Define transaction monitoring disputed-transaction chargeback fraud delinquency and exception-handling requirements.
• Identify integrations with card-management systems payment networks core banking digital channels fraud systems and reporting platforms.
• Produce the detailed BRD customer journeys process flows business rules acceptance criteria and traceability matrix.
• Facilitate stakeholder reviews and manage the BRD through approval and sign-off.

Required Experience

• At least 7 years of experience in cards corporate banking transaction banking or business analysis.
• Direct experience designing or implementing commercial corporate purchasing or virtual-card products.
• Strong understanding of card issuance authorization billing settlement controls and dispute management.
• Experience working with card-management platforms processors and payment networks.
• Saudi or GCC cards experience is strongly preferred.

Vertical:

Technology