Branch Manager Saudi Arabia

Our client a leading company in the Food & Beverageindustry is seeking an experienced Branch Manager to oversee the daily operations of one of their locations in Jeddah Saudi Arabia.

The ideal candidate will have a strong background in the Food & Beverage industry hands-on leadership capabilities and a solid understanding of front-of-house and back-of-house restaurant operations. The successful candidate will be responsible for the overall performance of their branch ensuring exceptional guest experience operational efficiency and profitability.

Key Responsibilities:

• Oversee and manage the full day-to-day operations of the branch ensuring smooth and efficient service across all shifts.
• Lead train and supervise branch staff including front-of-house and back-of-house teams to maintain high performance and service standards.
• Ensure an exceptional guest experience by monitoring service quality and promptly addressing customer feedback and complaints.
• Ensure full compliance with company policies food safety regulations and health and safety standards within the branch.
• Manage staff scheduling attendance and daily workforce allocation to meet operational needs.
• Monitor and control branch-level inventory stock levels and ordering to minimize waste and maintain cost efficiency.
• Track daily sales branch expenses and key performance indicators taking corrective action where needed.
• Handle cash management POS operations and daily reconciliation processes for the branch.
• Resolve operational issues staff conflicts and customer concerns in a timely and professional manner.
• Conduct regular staff briefings and on-the-job training to reinforce service standards and operational procedures.
• Ensure the branchs cleanliness presentation and equipment are maintained to company standards at all times.
• Report branch performance incidents and recommendations to the Operations Manager or senior management on a regular basis.
• Support the rollout of new products promotions and company initiatives at the branch level.

Requirements:

• Previous experience in a Branch Manager Restaurant Manager Shift Manager or similar role within the Food & Beverage industry.
• Strong understanding of restaurant operations including front-of-house and back-of-house functions.
• Proven experience in team supervision and daily staff management.
• Strong problem-solving organizational and decision-making skills.
• Ability to work effectively in a fast-paced high-volume environment.
• Excellent communication and interpersonal skills with a strong customer service orientation.
• Basic proficiency in operational and sales reporting.