Digital Customer Experience Jobs in Riyadh

Role Overview: We are seeking a highly motivated Arabic-speaking Customer Experience (CX) Consultant to serve as the sole advisor supporting the Head of CX (also referred to as BEX) in a Government Authority. This is a strategic hands-on role based onsite in Riyadh focused on strengthening the autho...

Key ResponsibilitiesCX Strategy & LeadershipDefine and own the endtoend CX vision roadmap and operating modelAct as the executive owner of customer outcomes across all functionsEmbed customer centricity into strategic planning governance and KPIsPerformance & OutcomesOwn CX performance metrics (NPS...

About Calo (more here)Calo is an app providing personalized meal plans for busy people through nutritional algorithms built with love by chefs nutritionists and software engineers.Launched in Bahrain in 2019 we have since expanded to 7 countries delivered millions of meals to our customers and are n...

Purpose:To effectively monitor the customer experience collect feedback measure satisfaction levels track key customer experience metrics and analyze customer touchpoints throughout their lifetime with HSKey Accountability Areas:Customer ExperienceIdentify touch points during customer experience and...

Job DescriptionOverviewThe Customer Experience Expert plays a key role in enhancing passenger satisfaction across the metro network during its Operations & Maintenance (O&M) phase. This role focuses on improving the overall customer journey by analyzing passenger feedback identifying service gaps an...

Support the CX Program Manager in planning monitoring and controlling project portfolios. Prepare dashboards KPI trackers and performance summaries for CX initiatives. Maintain risk issue and change registers; ensure compliance with governance standards. Facilitate stakeholder meetings prepare m...

As a Client Delivery Manager you will be the senior face of Endava to our clients responsible for shaping engagements overseeing delivery and building trusted long-term relationships. Youll partner closely with clients to understand their business needs and help them succeed through impactful digit...

We help the world run better At SAP we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences values flexib...

We dont think about job roles in a traditional way. We are anti-silo. Anti-career stagnation. Anti-conventional.Beyond ONE is a digital services provider radically reshaping the personalised digital ecosystems of consumers in high growth markets around the world. Were building a digital services agg...

Work ScheduleStandard Office Hours (40/wk)Environmental ConditionsOfficeJob DescriptionAbout the Role We are looking for a dedicated Customer Experience Manager to lead our customer service efforts in Saudi Arabia. In this role you will be at the forefront of our mission to provide flawless customer...

Job Title: Senior Credit Cards Product and Portfolio Expert Term: 12 months Location: Riyadh KSA Division: Retail Banking/ Cards & Payments Reports to: Head of Cards & Payments reporting to MA advisors Program Lead Relevant experience: 12 years cards product/portfolio managementCard Product launches...

About The JobWe are looking for a seasoned Program Manager to support a leading Saudi Arabian insurance company as part of their core insurance system transformation within the health insurance line of business. What Youll DoProvide expert guidance on health core insurance system design and implemen...

Our clients Microsoft Business Solutions team is a Microsoft Gold Partner and leader in Microsoft software implementations for medium to large organisations providing their clients with the ability to keep up with the ever-changing digital world by implementing Microsofts Enterprise Resource Plannin...

Our clients Microsoft Business Solutions team is a Microsoft Gold Partner and leader in Microsoft software implementations for medium to large organisations providing their clients with the ability to keep up with the ever-changing digital world by implementing Microsofts Enterprise Resource Plannin...

Du bist die Stimme unserer Kund:innen und brennst dafür ein herausragendes digitales Erlebnis zu schaffen Du willst nicht nur Probleme lösen sondern aktiv daran mitwirken dass sie gar nicht erst entstehen Dann werde bei uns zur zentralen Schnittstelle zwischen User-Feedback und diesem Praktikum ste...

About the RoleWe are seeking an experienced Senior Product Manager to lead the end-to-end product strategy roadmap and launch of digital web and mobile applications. The Product Manager will oversee ideation prioritization stakeholder management and delivery alignment of complex cross-functional pro...

JOB TITLE: Deputy Head of Cards TERM: 12 months (with potential extension) CLIENT LOCATION: Riyadh Saudi Arabia (on-site) DIVISION: Retail Banking / Cards & Payments REPORTS TO: Head of Cards & Payments RELEVANT EXPERIENCE: 12 - 15 Years Cards Product/Portfolio ManagementCard Product LaunchesCust...

Our client is a consumer-facing organisation with a growing retail footprint across Saudi Arabia. The business is repositioning its brands to strengthen customer loyalty and long-term market differentiation. The Role The Vice President will lead brand strategy customer experience and engagement acro...

Your CareerService Delivery Leaders serve with an accountcentric focus managing the customer lifecycle serving as the Voice of the Customer. In this role you will operate as the point of contact for the postsales journey driving adoption and consumption across the breadth of Palo Alto Networks produ...