Customer Segmentation Jobs in Riyadh

Welcome customer after contact signed and handed over from Sales, Wherever accessible, visit sites and have face to face meeting for first time contracts for mid and large size customer to understand scope of work needs and customer requests in detail. Serve as the primary point o More...

Degree in business administration or related field. Excellent communication skills. Ability to solve problems and meet customer needs. Ability to deal with difficult situations effectively. Knowledge of methods to improve customer services. Commitment to providing outstanding customer More...

Manage a portfolio of customers serving as their primary business point of contact throughout their CX journey Understand customers’ business value drivers, success criteria, and KPIs to develop Customer Success Plans (actionable blueprints by which the Customer Success Manag More...

Develop and execute a comprehensive customer success strategy, including account management and support plans, to drive customer satisfaction, retention, and expansion. Drive best practices for your department which in turn would help drive consistency and support future scale. Se More...

Develop in-depth knowledge of API management and app modernization to support technical relationships with our customers. Identify and qualify business opportunities, understand customer technical obstacles, and devise strategies to overcome these. Create proofs of concept, presen More...

Manage customer inquiries via email and phone. Schedule and confirm appointments with clients. Maintain and update customer records in our CRM system. Qualifications: Strong customer service skills. Proficiency with CRM software. Excellent communication and organizatio More...

The chance to make an immediate impact at a global gaming enterprise that is scaling quickly A culture that values tenacity, adaptability, curiosity & accountability Competitive compensation and benefits reflective of your experience and skills. Guaranteed 1 month bonus after More...

University degree in a related field such as business administration, marketing, hospitality management, or any related major. A deep understanding of customer service concepts and methods, including rules for dealing with customers and managing problems. Strong analytical skills to e More...

University degree in a related field such as business administration, customer service, marketing, or a related field. Deep understanding of customer operations and customer experience best practices. Knowledge of customer relationship management (CRM) systems and the ability to use t More...

Education and knowledge: Degree in service design, customer experience, communications or related field. Deep understanding of business processes and customer experience details. Technical skills: Ability to use service design tools such as attractive analytics, wire drawings and re More...

Strong computer skills and experience working within a similar office based position. Problem solving skills and customer focus skills. Patience, empathy, flexibility. Ability to perform under pressure and ‘’can do’’ attitude. Strong team player. Online More...

Strategy Development: Collaborate with senior management to develop and refine the customer experience strategy aligned with the organization's goals and values. Customer Journey Mapping: Analyze and map out the customer journey across various touchpoints to identify pain More...

Learn about the products and services offered, including terms of sales, return and warranty policies. Setting targets for the sales department. Collaborate with the marketing department to prepare joint strategies. Monitor sales figures control and measure marketing. Evaluate monthly More...

Review and conduct QA on support tickets against the set scorecard, providing feedback and improvement guidelines to agents Review DSAT tickets and provide an overview of issues and improvement opportunities to team leads Work on root cause analysis Identify trends, patterns and More...

Is 2023 a Time 4 Change? Are you looking for a New Career that's going to excite you? Or perhaps you are no longer fulfilled or motivated by what you do?A fresh start, a new you with a new opportunity that will challenge you and give you the flexibility to work on your terms in the ho More...

WRK digital are partnered with an important health care organisation doing great things in the Tech for Good space!This is the perfect time to join an incredibly talented and passionate team of developers, working on software that is helping patients and professionals daily.Their prod More...

Receive and resolve customer inquiries and complaints related to the orders in a timely manner. . Resolve issues related to incomplete orders and delivery blocks with customers and/or internal teams. . Building and maintaining relationships with clients as well as with other departm More...

Native or near-native English ability (additional languages a plus). A problem-solver - clients have a million different thoughts and concerns, and bending them into what we offer and how we can help can require real thought. A head for detail - you will be juggling phone calls, c More...

University degree in marketing or related field. Excellent communication skills and ability to build and maintain good customer relationships. A deep understanding of customer needs and the ability to meet them effectively. Ability to plan and implement marketing strategies and manage More...

Develop long-term partnership with customers to ensure they remain successful by realizing the full value of their investment to ensure renewals and expansions. Act as the main point of contact for Oracle customers and acts as a point of escalation for your customer’s critica More...