Customer Experience (CX) Jobs in Saudi Arabia

Our client is a consumer-facing organisation with a growing retail footprint across Saudi Arabia. The business is repositioning its brands to strengthen customer loyalty and long-term market differentiation. The Role The Vice President will lead brand strategy customer experience and engagement acro...

Are you passionate about enhancing customer experiences and driving impactful projects Do you have a proven track record in managing customercentric initiatives while fostering strong client relationships We are looking for a Projects Manager to lead and expand our customer experience projects e...

Are you a social media expert with the skills to manage operations analyze performance and enhance customer experiences Do you have experience with enterpriselevel social media management tools like Sprinklr We are looking for a Social Media Manager to lead our social media efforts optimize campaign...

Are you detailoriented and skilled at transforming data into actionable insights Do you thrive in analyzing complex operations and delivering impactful reports We are seeking a Business Analysis & Reporting Specialist to support our customer experience initiatives driving datadriven decisions an...

Line of ServiceInternal Firm ServicesIndustry/SectorNot ApplicableSpecialismIFS Internal Firm Services OtherManagement LevelAssociateJob Description & SummaryCustomer Service Greet visitors and make sure all callers and visitors are dealt with promptly courteously and accurately Ensure visitors ar...

About UsExotel is a leading provider of AI-powered customer engagement and communication solutions for enterprises. We enable businesses to transform how they connect with customers across omnichannel experiencesvoice messaging agents and AI-driven bots.With over 20 billion conversations annually an...

Role Overview: We are seeking a highly motivated Arabic-speaking Customer Experience (CX) Consultant to serve as the sole advisor supporting the Head of CX (also referred to as BEX) in a Government Authority. This is a strategic hands-on role based onsite in Riyadh focused on strengthening the autho...

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud the AI-powered Experience Orchestration platform organizations can accelerate growth by delivering empathetic personalized ex...

On Behalf of Our Clint we are looking for a Chief Commercial OfficerJob Summary : The Chief Commercial Officer (CCO) holds a multifaceted role central to the organizations success. The CCOs primary purpose is to strategically lead and coordinate Commercial efforts across the conglomerates diverse p...

About Calo (more here)Calo is an app providing personalized meal plans for busy people through nutritional algorithms built with love by chefs nutritionists and software engineers.Launched in Bahrain in 2019 we have since expanded to 7 countries delivered millions of meals to our customers and are n...

Purpose:To effectively monitor the customer experience collect feedback measure satisfaction levels track key customer experience metrics and analyze customer touchpoints throughout their lifetime with HSKey Accountability Areas:Customer ExperienceIdentify touch points during customer experience and...

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud the AI-powered Experience Orchestration platform organizations can accelerate growth by delivering empathetic personalized ex...

Support the CX Program Manager in planning monitoring and controlling project portfolios. Prepare dashboards KPI trackers and performance summaries for CX initiatives. Maintain risk issue and change registers; ensure compliance with governance standards. Facilitate stakeholder meetings prepare m...

Job Description:Job SummaryThe SAP Cloud CRM Expert is responsible for leading the delivery and optimization of SAP Customer Experience (CX) solutions across Sales Service and Marketing domains. This role includes full-cycle implementation of SAP Sales Cloud Service Cloud and (if applicable) Marketi...

We help the world run better At SAP we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences values flexib...

Work ScheduleStandard Office Hours (40/wk)Environmental ConditionsOfficeJob DescriptionAbout the Role We are looking for a dedicated Customer Experience Manager to lead our customer service efforts in Saudi Arabia. In this role you will be at the forefront of our mission to provide flawless customer...

Role Overview The Project Coordinator provides essential support to project teams ensuring smooth day-to-day operations and effective delivery of initiatives. This is a hands-on entry- to mid-level role focused on documentation reporting and operational activities that enable project success. The po...

Role Overview The Project Manager is responsible for planning managing and delivering individual projects to achieve defined business outcomes. This role oversees project schedules resources budgets and deliverables ensuring initiatives are completed on time within scope and to the required quality...

Role Overview The Business Analyst / PMO Specialist provides operational analytical and governance support to projects and programs ensuring seamless alignment between business objectives and technical delivery. The post holder plays a vital role in gathering and documenting business requirements su...

Role Overview The Program Manager is responsible for overseeing the successful execution of complex programs involving multiple interrelated projects. This role ensures that initiatives are delivered on time within scope and in alignment with business strategy while effectively managing dependencies...