Customer Care Jobs in Riyadh

Strategy Development: Collaborate with senior management to develop and refine the customer experience strategy aligned with the organization's goals and values. Customer Journey Mapping: Analyze and map out the customer journey across various touchpoints to identify pain More...

Learn about the products and services offered, including terms of sales, return and warranty policies. Setting targets for the sales department. Collaborate with the marketing department to prepare joint strategies. Monitor sales figures control and measure marketing. Evaluate monthly More...

Review and conduct QA on support tickets against the set scorecard, providing feedback and improvement guidelines to agents Review DSAT tickets and provide an overview of issues and improvement opportunities to team leads Work on root cause analysis Identify trends, patterns and More...

Is 2023 a Time 4 Change? Are you looking for a New Career that's going to excite you? Or perhaps you are no longer fulfilled or motivated by what you do?A fresh start, a new you with a new opportunity that will challenge you and give you the flexibility to work on your terms in the ho More...

Receive and resolve customer inquiries and complaints related to the orders in a timely manner. . Resolve issues related to incomplete orders and delivery blocks with customers and/or internal teams. . Building and maintaining relationships with clients as well as with other departm More...

Native or near-native English ability (additional languages a plus). A problem-solver - clients have a million different thoughts and concerns, and bending them into what we offer and how we can help can require real thought. A head for detail - you will be juggling phone calls, c More...

Minimum two (2) years’ experience Certificate III Individual Support (Ageing) or equivalent Understanding of the Aged Care Quality Standards Up-to-date COVID-19 vaccinations NDIS Check Experience working with Dementia (desirable) Proof of eligibility to work in Australia More...

Workplace Options is the worlds largest integrated employee support services and work-life Drawing from an international network of credentialed providers and professionals, we provide world-class employee support and work-life services, wellness coaching, counseling referrals and co More...

Manage Customer value management activities in terms of monitoring the data quality and accuracy. Set the right customer segmentation parameters, develop the overall segments specific and consistent customer segment profiling and treatment policies and ensure their alignment with r More...

7+ years experience in B2B SaaS within Customer Success, Account Management, and/or Management Consulting. Experience overseeing 5M+ ARR book of business including direct responsibility for customer churn, product usage/utilization, renewal, health, and satisfaction. Has managed e More...

University degree in marketing or related field. Excellent communication skills and ability to build and maintain good customer relationships. A deep understanding of customer needs and the ability to meet them effectively. Ability to plan and implement marketing strategies and manage More...

Develop long-term partnership with customers to ensure they remain successful by realizing the full value of their investment to ensure renewals and expansions. Act as the main point of contact for Oracle customers and acts as a point of escalation for your customer’s critica More...

The best CSRs are genuinely excited to help customers. They re patient, empathetic, and passionately communicative. They love to talk. Customer service representatives can put themselves in their customers shoes and advocate for them when necessary. Customer feedback is pr More...

Gathers organizes and interprets statistical data from the database to provide reports to and answer questions from upper management.Develops and maintains documentation and standards.Performs other related duties as assigned.Using automated tools to extract data from primary and seco More...

Experience as a mechanic or a strong technical background in cars. Knowledge of ROB, Plan-it and Wincar is a big plus. Customer focus and excellent communication skills. Flexibility to work in both the customer contact center and the reception desk.

At Zimmer Biomet we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years a patients mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds. As a Zimmer Biomet team member you More...

Your amazing people skills, so you can collaborate and engage with relevant stakeholders and drive progress Your communication skills, so you can communicate, listen and reflect information and through that, create strong working relationships Your polished organizational skills, More...

Strong Communication Skills: Ability to communicate clearly and effectively with customers and understand their needs. Excellent product or service knowledge: You must have in-depth knowledge of the products or services offered by the company to be able to guide customers effectively. More...

Performing data entry and maintaining databases Collect and input data from various sources such as online, databases, surveys and documents Ensure the safety of all data and their availability when needed Communicate with other team members to ensure accuracy and safety of data More...

Track all inquiries for quotations upon customer contact and equipment arrival at the inbound equipment. Contact customers to define the necessary scope of work. Create, revise and update Quality Plans as needed. Carry out credit limit checks, and ensure customers are not on blac More...