Service Desk Jobs in Romania

Primary responsible for performing the following tasks or activities: Incident Management - triage troubleshoot resolve and when necessary escalate IT-related issues that are reported by end-users from supported ContiTech locations either via phone email chat online ticket Request Management - monit...

Location: Bucharest RomaniaThales is a global technology leader trusted by governments institutions and enterprises to tackle their most demanding challenges. From quantum applications and artificial intelligence to cybersecurity and 6G innovation our solutions empower critical decisions rooted in h...

Project the aim youll haveOur client is a gaming company established to reform the national gaming system. Operating under the principle of exclusivity its mission is to provide games responsibly mitigate gambling-related risks and ensure player protection while preventing fraud. The company offers...

We are searching for tech-savvy enthusiasts! If you enjoy using computers and find satisfaction in helping others find the ideal solution YOU are our future colleague! And youll also be considered a hero when you solve our customers challenges. What we will achieve together: Manage team activity Ens...

Job Description & SummaryThe OpportunityAs an IT ServiceDesk agent you will be the first point of contact for IT support across our organization. Youll assist colleagues via phone chat email and our ticketing system ensuring their technical issues are resolved efficiently and with empathy. Youll joi...

Job DescriptionDear colleaguesWe are glad to inform that we have anew Team Leader role open in Ro (a role for an undetermined period).Responsibilities: Manage and coach people under direct supervision ensuring they have the right level of technical competencies and the proper soft skills to offer ef...

You may be our new Analyst IT Service Desk with English#LI-BF1Key responsibilitiesOptimal use of information technologies with a focus on digital workplace systems and moder unified communication and collaboration solutions (MS-Teams as foundation for audio and video communication).Respond to custom...

Job Description SummaryAs a Project Manager High Acuity Care you will be responsible of managing anesthesia and critical care management system implementation projects mainly in Romanian market but scope may also include activities elsewhere in Europe. Implementation includes managing hardware and s...

Role description:Receives and logs internal and/or external customer problem/request/issue and ensures proper documentation;Performs customer request/problem identification and follows defined procedures to resolve correctly. Documents troubleshooting efforts and customer information in data capture...

IDEMIA Secure Transactions a division of IDEMIA Group is the leading technology provider making it safer and easier to pay and connect. With unmatched expertise in cryptography and credential issuance IST is trusted by over 2000 financial institutions mobile operators automotive manufacturers and Io...

Role description:Receives and logs internal and/or external customer problem/request/issue and ensures proper documentation;Performs customer request/problem identification and follows defined procedures to resolve correctly. Documents troubleshooting efforts and customer information in data capture...

Main objective of the job:Assures customer satisfaction by offering support via phone e-mail chat and web information assistance and registers into the database the customers requested changes while resolving in a complete and proper way the complaints in accordance with the procedures and work inst...

As an Office Assistant at PTR Live Technologies you will play an essential role in ensuring smooth daily office operations and supporting our team. You will manage reception duties coordinate communication and administrative tasks and contribute to creating a pleasant organized and efficient work en...

German speaking Service Desk Agent is wanted to join our clients office in Timisoara Romania! DUTIES AND RESPONSIBILITIES: Monitor and resolve system and application issues in a timely manner.Provide support during rotating shifts through various channels including phone email and chat.Perform basic...

Receives and logs internal and/or external customer problem/request/issue and ensures proper documentation; Performs customer request/problem identification and follows defined procedures to resolve correctly. Documents troubleshooting efforts and customer information in data capture tool and when...

About the roleThe Office Assistant is the main interface for external as well as internal stakeholders to ensure the reliable office environment. Office Assistant is also responsible for developing intra-office communication protocols and streamlining administrative procedures in order to ensure org...

Since our founding IDEMIA has been on a mission tounlock the world and make it safer through our cutting-edge identity technologies. Our technology leadership makes us the partner of choice for hundreds of governments and thousands of enterprises in over 180 countries including some of the biggest a...

Full-timeDescriptionThe HR Coordinator will work closely with the Director People Strategy in implementing HR initiatives that support GMF staff globally. This role involves a variety of administrative coordination document preparation and processing record keeping and data management tasks essentia...

Job scopeOversee and ensure the successful delivery of IT services through the Service Desk focusing on SLA adherence process optimization and high customer satisfaction. Ensure clients receive consistent high-quality support while maximizing the value of our services.ResponsibilitiesManage and moni...

Ensures the monitoring and proper functioning of onboarding process;Ensures the monitoring and proper functioning of offboarding process;Provides IT support and ensures helpdesk functionality for end users and business colleagues;Provides IT support for installing/reinstalling operating systems soft...