Business Analyst CRM

Inetum

Job Location:

Bucharest - Romania

Monthly Salary: Not Disclosed

Posted on: 2 days ago

Vacancies: 1 Vacancy

Job Summary

We are looking for a skilled Business Analyst to join a CRM & Service project focusing on
analyzing business needs mapping processes and supporting the delivery of efficient and
scalable solutions. The role requires strong collaboration with both business and technical
stakeholders and a solid understanding of data and system integrations.

Responsibilities:

Gather and analyze business requirements and translate them into functional specifications
Map and document business processes (as-is / to-be)
Collaborate closely with stakeholders to ensure alignment between business needs and technical solutions
Support the creation of user stories acceptance criteria and documentation
Work with technical teams to ensure proper implementation of requirements
Contribute to testing activities and ensure solutions meet business expectations

Qualifications :

Strong communication and stakeholder management skills
Proven experience in business analysis and process mapping
Good understanding of business processes and workflows

Technical knowledge:

SQL (working with databases querying data)
APIs (experience with tools such as Postman Swagger)
Experience with CRM systems (e.g. Salesforce or similar)
Insurance domain knowledge is considered a plus

Additional Information :

Benefits:

Full access to foreign language learning platform
Personalized access to tech learning platforms
Tailored workshops and trainings to sustain your growth
Medical insurance
Meal tickets
Monthly budget to allocate on flexible benefit platform
Access to 7 Card services
Wellbeing activities and gatherings

Remote Work :

Employment Type :

Full-time

We are looking for a skilled Business Analyst to join a CRM & Service project focusing on analyzing business needs mapping processes and supporting the delivery of efficient and scalable solutions. The role requires strong collaboration with both business and technical stakeholders and a solid under...

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About Company

Inetum

Inetum is a European leader in digital services. Inetums team of 28,000 consultants and specialists strive every day to make a digital impact for businesses, public sector entities and society. Inetums solutions aim at contributing to its clients performance and innovation as well ... View more

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