Business Analyst

We fuse together exceptional talent who deliver outstanding software solutions. Our approach has helped us grow 60% in 2021 94% in 2022 while in 2023 we joined forces with Insight a Fortune 500 company and a leading solutions and systems integrator. With exciting growth plans and cutting-edge projects there has never been a better time to join our incredible team.

BUSINESS ANALYST RESPONSIBILITIES

Business & Value Analysis

• Engage with business stakeholders domain experts and operational teams to understand needs pain pointsobjectives and constraints across maritime operations and digital processes.

• Analyse and articulate business problems and opportunities ensuring they are framed in a way that supports value-driven decision-making.

• Define and document business requirements outcomes and success measures with clarity precision and traceability to the companys objectives.

• Support value identification and prioritisation by helping Product and Delivery leadership understand impact dependencies and trade-offs.

Product & Delivery Collaboration

• Work closely withProduct Ownersto refine epics features and user stories ensuring clarity of intent acceptance criteria and readiness for delivery.

• Partner withProduct Managersto ensure business analysis aligns with product strategy roadmap direction and desired customer or operational outcomes.

• Collaborate withProject Managersto ensure requirements are sequenced scoped and structured in a way that supports predictable and integrated delivery.

• Act as a connective tissue between business product and delivery disciplines ensuring shared understanding and reducing rework and ambiguity.

Requirements Definition & Structuring

• Translate complex business needs into clear structured artefacts such as user stories use cases process models functional/non-functional requirements and data definitions.

• Ensure requirements are complete consistent testable and aligned with platform standards and architectural principles.

• Support backlog readiness by ensuring requirementsaresufficiently elaborated ahead of delivery without over-specification.

• Maintain traceability between businessobjectives requirements delivery items and realised outcomes.

Process Data & Domain Modelling

• Analyse and model business processes (current and future state)identifyinginefficiencies risks and opportunities for improvement through digital solutions.

• Contribute to data and domain modelling efforts ensuring shared understanding of key business entities relationships and rules across teams.

• SupportSmartSeasplatform and composable architecture approach by helping ensure business logic and processes are consistently expressed across products and services.

Delivery Support & Validation

• Support delivery teams during implementation by clarifying requirements answering questions andvalidatingunderstanding.

• Participate in reviews demos and acceptance activities to ensure delivered solutions meet intended business needs and quality expectations.

• Work with QA and stakeholders to support acceptance testing and validation of outcomes against defined requirements and success criteria.

Continuous Improvement & Ways of Working

• Contribute to the continuous improvement of the companys analysis practices templates and standards within the Value Delivery / Enterprise Value Office construct.

• Identifyrecurring issues in requirement clarity handovers or decision-making and propose practical improvements.

• Support the evolution of the companys system of work by promoting clarity shared language and evidence-based decision-making.

Ways of Working

• Operate effectively within aproduct-led hybrid Agile delivery environment adapting analysis depth and approach based on context risk and delivery needs.

• Balance upfront analysis with iterative discovery avoiding both under-specification and analysis paralysis.

• Facilitate workshops refinement sessions and working discussions that improve alignment shared understanding and decision quality.

• Promote transparency collaboration and accountability across business product and delivery teams.

BUSINESS ANALYST REQUIREMENTS

• Bachelors degree in Business Information Systems Computer Science or a related discipline (or equivalent experience).

• 36 years of experience in a Business Analyst role within digital software or platform-based environments.

• Proven experience working within Agile or product-centric delivery models.

• Strong experience in requirements elicitation user story definition acceptance criteria and process modelling.

• Familiarity with techniques such as BPMN use cases process mapping and value stream analysis.

• Strong ability to reason aboutbusiness outcomes constraints and trade-offs not just features.

• Comfortable collaborating with engineers and architects with sufficient technical literacy to challenge assumptions and clarify feasibility.

• Exposure to SaaS platforms cloud-native architectures or low-code environments is an advantage.

• Strong understanding of Agile Scrum and Kanban practices particularly backlog refinement and sprint collaboration.

• Ability to manage multiple stakeholders competing priorities and evolving requirements.

• Structured detail-oriented mindset combined with strong systems thinking.

• Excellent analytical written and verbal communication skills.

• High attention to detail witha strong senseof ownership and accountability.

• Comfortable operating in ambiguity and helping teams move from problem space to clarity.

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