The PR & Protocol Assistant / Secretary provides administrative and secretarial support to the Head of Public Relations & Protocol. The role ensures smooth day-to-day operations through scheduling correspondence records management and coordination of protocol addition the role supports PR reporting and the follow-up of relevant PR systems and databases and may coordinate external communications only when formally assigned by the Head of Department (without media/content production responsibilities).
Key Responsibilities :
Administrative & Secretarial Support
Manage the Head of Department’s calendar appointments and meeting logistics
(rooms invites agendas and required materials).
Prepare meeting minutes track action items and follow up with internal stakeholders to ensure timely completion.
Correspondence & Documentation
Draft format and route official correspondence (letters memos emails) and maintain accurate records and reference files.
Manage incoming/outgoing correspondence document registration and archiving in line with confidentiality and retention requirements.
Prepare administrative reports summaries and briefing packs for management review as requested
Coordinate office needs (supplies filing systems forms/templates) and support continuous improvement of administrative workflows.
PR Systems Follow-up & Reporting
Follow up on assigned PR systems monitoring tools and databases; ensure data is updated organized and accessible for reporting purposes.
Provide administrative/technical support on PR workflows (templates forms approvals routing) and coordinate with IT or vendors for access issues and system-related requests.
Collect and maintain PR metrics (e.g. events announcements protocol/operations activities) and prepare periodic dashboards and reports for management review.
Recommend administrative improvements to reporting documentation and system usage; support basic user guidance/training on agreed PR tools and best practices when requested.
Protocol & Event Coordination
Support protocol arrangements for official visits and events including invitations guest lists seating plans approvals routing and coordination with internal teams and service providers (venues transport hospitality) as assigned.
Qualifications & Experience:
Diploma or Bachelor’s degree in Business Administration Office Management or a related field.
Minimum 3–5 years of experience in an administrative assistant/secretary role preferably supporting senior management.
Experience coordinating meetings official correspondence and protocol/event logistics is an advantage.
Strong organization prioritization and attention to detail.
Proficiency in Microsoft Office (Word Excel PowerPoint Outlook) and document management practices; familiarity with PR monitoring/reporting tools is an advantage
High level of professionalism discretion and ability to handle confidential information.
Strong written and verbal communication skills for internal coordination; may communicate with external parties (vendors/partners) when required and authorized without media-facing/content production responsibilities.
The PR & Protocol Assistant / Secretary provides administrative and secretarial support to the Head of Public Relations & Protocol. The role ensures smooth day-to-day operations through scheduling correspondence records management and coordination of protocol addition the role supports PR reporting...
The PR & Protocol Assistant / Secretary provides administrative and secretarial support to the Head of Public Relations & Protocol. The role ensures smooth day-to-day operations through scheduling correspondence records management and coordination of protocol addition the role supports PR reporting and the follow-up of relevant PR systems and databases and may coordinate external communications only when formally assigned by the Head of Department (without media/content production responsibilities).
Key Responsibilities :
Administrative & Secretarial Support
Manage the Head of Department’s calendar appointments and meeting logistics
(rooms invites agendas and required materials).
Prepare meeting minutes track action items and follow up with internal stakeholders to ensure timely completion.
Correspondence & Documentation
Draft format and route official correspondence (letters memos emails) and maintain accurate records and reference files.
Manage incoming/outgoing correspondence document registration and archiving in line with confidentiality and retention requirements.
Prepare administrative reports summaries and briefing packs for management review as requested
Coordinate office needs (supplies filing systems forms/templates) and support continuous improvement of administrative workflows.
PR Systems Follow-up & Reporting
Follow up on assigned PR systems monitoring tools and databases; ensure data is updated organized and accessible for reporting purposes.
Provide administrative/technical support on PR workflows (templates forms approvals routing) and coordinate with IT or vendors for access issues and system-related requests.
Collect and maintain PR metrics (e.g. events announcements protocol/operations activities) and prepare periodic dashboards and reports for management review.
Recommend administrative improvements to reporting documentation and system usage; support basic user guidance/training on agreed PR tools and best practices when requested.
Protocol & Event Coordination
Support protocol arrangements for official visits and events including invitations guest lists seating plans approvals routing and coordination with internal teams and service providers (venues transport hospitality) as assigned.
Qualifications & Experience:
Diploma or Bachelor’s degree in Business Administration Office Management or a related field.
Minimum 3–5 years of experience in an administrative assistant/secretary role preferably supporting senior management.
Experience coordinating meetings official correspondence and protocol/event logistics is an advantage.
Strong organization prioritization and attention to detail.
Proficiency in Microsoft Office (Word Excel PowerPoint Outlook) and document management practices; familiarity with PR monitoring/reporting tools is an advantage
High level of professionalism discretion and ability to handle confidential information.
Strong written and verbal communication skills for internal coordination; may communicate with external parties (vendors/partners) when required and authorized without media-facing/content production responsibilities.