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Contact Centre Agent 6 months contract
Job Location:
Monthly Salary:
Posted:
31 July 2026 (30+ days ago)
Posted:
Application Deadline:
29 October 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Key Responsibilities:
- Willing to work in 24-hour shifting
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Respond promptly to customer inquiries via phone email chat or in person.
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Provide accurate information about products services policies and promotions.
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Handle and resolve customer complaints efficiently and professionally.
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Maintain a high level of product/service knowledge to address customer needs effectively.
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Process orders forms applications and requests as needed.
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Document all customer interactions and feedback in the CRM system.
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Collaborate with internal departments to resolve complex issues and ensure customer satisfaction.
Key Skills
- Computer Science
- Continuous Integration
- Fraud
- Intake Experience
- Law Enforcement
- Usability
- Analysis Skills
- Computer Forensics
- Driving
- Teaching
- Counterintelligence
- Sass
