Zunair Rana

Zunair Rana

Data analyst with a strong sense of curiosity and background in sales and customer services
United Kingdom
Urdu, Hindi, English

About Me

Data analyst with a strong sense of curiosity and background in sales and customer services. Experience with data interpretation, written and verbal communication, and understanding and exceeding diverse customer require…

Experience

Sales Development Representative

Salespond
Oct 2022 - Present · 3 years 9 months

Worked with MSP’s, BaaS vendors and data industry leaders to execute campaigns and programs nationwide
Developed business oportunities utilising networking skills to build raport with executive management

Sales Development Representative

Salespond
Oct 2022 - Present · 3 years 9 months

Worked with MSP’s, BaaS vendors, and data industry leaders to execute campaigns and programs nationwide
Developed business opportunities utilizing networking skills to build rapport with executive management

Customer Service Assistant

London Underground
Feb 2019 - Sep 2022 · 3 years 7 months

Maintained and serviced passenger operated machines at Waterloo which has over 100 million visitors annually
Coducted reviews of lost customer hours (delays) to improve service

Product Development

E-commerce FBA Venture
May 2019 - Oct 2021 · 2 years 5 months

Identified opportunites within the online marketplace
Drove to completion 2 product launches including sourcing and branding
Hard lessons learnt between what the user needs and what you think they may want

Assistant Manager

A-Z Tyres
Dec 2017 - Jan 2019 · 1 year 1 month

Expanded the supplier network internationally (Germany, Holland, China) to improve product range and quality
Designed, conducted and analysed in person surveys with 100+ customers to develop sales startegy
Managed day to day operations and led a team of 2 that grew to 4

Customer Service Assistant

London Underground
Feb 2019 - Sep 2022 · 3 years 7 months

Maintained and serviced passenger-operated machines at Waterloo which has over 100 million visitors annually
Conducted reviews of lost customer hours (delays) to improve service

Product Development

E-commerce FBA Venture
May 2019 - Oct 2021 · 2 years 5 months

Identified opportunities within the online marketplace
Drove to completion 2 product launches including sourcing and branding
Hard lessons learnt between what the user needs and what you think they may want

Assistant Manager

A-Z Tyres
Dec 2017 - Jan 2019 · 1 year 1 month

Expanded the supplier network internationally (Germany, Holland, China) to improve product range and quality
Designed, conducted, and analyzed in-person surveys with 100+ customers to develop sales strategy
Managed day-to-day operations and led a team of 2 that grew to 4

Skills

Administrative Activities Amazon FBA Building Information Modeling Business Planning Data Scraping Data Entry Data Investigation Analysis Filing and Maintenance Mathematical Analysis Performance Improvement Activities Pharmacy Technician Experience Data Analysis and Reporting Microsoft Office Tableau PostgreSQL Python Anaconda Jupyter Notebook GitHub Outlook Word Excel PowerPoint Python Anaconda SQL Entity Relationship Diagram Data Dictionary Inner Joins Subqueries Common Table Expressions Exploratory Data Analysis Data Visualization Written Communication Verbal Communication Networking Sales Strategy Operations Management Team Leadership
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