About Me
Data analyst with a strong sense of curiosity and background in sales and customer services. Experience with data interpretation, written and verbal communication, and understanding and exceeding diverse customer require…
Data analyst with a strong sense of curiosity and background in sales and customer services. Experience with data interpretation, written and verbal communication, and understanding and exceeding diverse customer requirements. Ability to understand organization, its users, and stakeholders.
Experience
Sales Development Representative
Worked with MSP’s, BaaS vendors and data industry leaders to execute campaigns and programs nationwide
Developed business oportunities utilising networking skills to build raport with executive management
Sales Development Representative
Worked with MSP’s, BaaS vendors, and data industry leaders to execute campaigns and programs nationwide
Developed business opportunities utilizing networking skills to build rapport with executive management
Customer Service Assistant
Maintained and serviced passenger operated machines at Waterloo which has over 100 million visitors annually
Coducted reviews of lost customer hours (delays) to improve service
Product Development
Identified opportunites within the online marketplace
Drove to completion 2 product launches including sourcing and branding
Hard lessons learnt between what the user needs and what you think they may want
Assistant Manager
Expanded the supplier network internationally (Germany, Holland, China) to improve product range and quality
Designed, conducted and analysed in person surveys with 100+ customers to develop sales startegy
Managed day to day operations and led a team of 2 that grew to 4
Customer Service Assistant
Maintained and serviced passenger-operated machines at Waterloo which has over 100 million visitors annually
Conducted reviews of lost customer hours (delays) to improve service
Product Development
Identified opportunities within the online marketplace
Drove to completion 2 product launches including sourcing and branding
Hard lessons learnt between what the user needs and what you think they may want
Assistant Manager
Expanded the supplier network internationally (Germany, Holland, China) to improve product range and quality
Designed, conducted, and analyzed in-person surveys with 100+ customers to develop sales strategy
Managed day-to-day operations and led a team of 2 that grew to 4