A trained analyst and engineer with 10+ years of experience on project teams in financial services, healthcare and technology. I transitioned my career into IT in 2019, while at Jet Propulsion Laboratory where I began to…
A trained analyst and engineer with 10+ years of experience on project teams in financial services, healthcare and technology. I transitioned my career into IT in 2019, while at Jet Propulsion Laboratory where I began to work with software development, and later at Oblong Inc. and USC Information Sciences Institute. Recently, as a Business Intelligence Analyst at UCLA my work drives process improvement and quality management for hospitals and family health clinics.
<p>Maintained dozen analytical dashboards with health system SQL tables<br>
Gathered business process requirements for Python/pandas development<br>
Presented insights to stakeholders in medicine using Tableau</p>
<p>Supported Institute researchers with endpoint management<br>
Programmed in PoSH and BASH for user account management<br>
Used Ansible to configure Nagios via API to Linux server hosts</p>
<p>Developed software in BASH/Python for automation<br>
Automated system installation of new conferencing equipment<br>
Built various configurations of Linux conferencing system products<br>
Maintained documentation of processes used in QA and QC</p>
<p>Diagrammed and mapped business processes for improvement<br>
Automated tasks in Visual Basic for MS Outlook configurations<br>
Recommended new strategies regarding client settlement outcomes</p>
<p>Acquired new retirement plan accounts in LAUSD<br>
Maintained Salesforce profiles of all customers for marketing<br>
Recommended and executed changes to client investment portfolios</p>
<p>Managed projects in cost center and revenue centers of IT and Insurance<br>
Managed servers in a Microsoft Windows AD environment with MS Exchange<br>
Responsible for receiving over $1M from insurance revenue cycle</p>
<p>Contributed to project financing compliance and investor reporting</p>
<p>Contributed to due diligence for transactions</p>
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