Senior data and business analyst with experience in SQL, Python, Tableau, Power BI, DAX, and MS Excel. Has worked on ETL, data modeling, dashboard automation, reporting, and insights generation across analytics and reven…
Senior data and business analyst with experience in SQL, Python, Tableau, Power BI, DAX, and MS Excel. Has worked on ETL, data modeling, dashboard automation, reporting, and insights generation across analytics and revenue-focused roles.
Delivered exceptional service by greeting and serving customers in a timely and friendly
manner.
● Resolved guest complaints promptly and professionally, achieving high customer
satisfaction.
● Collaborated with the team to ensure smooth operations and customer service.
Found actionable insights for process improvements, saving costs and process hours
Presented insights to clients in a simple manner to help strategize the next steps toward automation
Ingested data from multiple data sources and performed ETL operations in SQL and Python scripts
Designed relational databases in the reporting layer to help quick decision-making and usability
Created dashboards and visualizations using Power BI to communicate findings
Designed 9 Power BI dashboards across multiple clients to automate complex reports using global filters, complex DAX calculations, and Power Query transformations
Imported, cleaned, transformed, validated, and modeled data to improve data quality and accuracy
Created daily and ad-hoc reports to perform RCAs and find insights to resolve product issues
Generated actionable insights for PMs to launch new product features and test new hypotheses to improve user acquisition, paid-user experience, user retention, and engagement measurements
Executed ETL jobs to automate reporting of AB testing experiment results
Automated reporting and dashboarding using Power BI to communicate insights to senior leadership
Implemented pricing strategies to maximize operating margins and drive flight ticket volumes
Executed ETL jobs to populate facts and dimension tables using Python and SQL
Automated Tableau dashboards to communicate insights to share profitability results
Presented performance reports and technical insights to higher management and other teams
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