Detail-oriented Data Analyst with 3 years of experience in data analysis, dashboard development, and process optimization. Proficient in Power BI, Tableau, SQL, Excel, and Python. Skilled in data cleaning, KPI reporting,…
Detail-oriented Data Analyst with 3 years of experience in data analysis, dashboard development, and process optimization. Proficient in Power BI, Tableau, SQL, Excel, and Python. Skilled in data cleaning, KPI reporting, and cross-functional collaboration. Experienced in translating complex data into clear insights to support continuous improvement initiatives. Strong communicator with a commitment to data quality and operational efficiency.
Handled inbound customer calls, addressing general banking queries and providing accurate account information.
Documented customer interactions and resolved technical and service-related issues efficiently.
Handled inbound customer calls, addressing general banking queries and providing accurate account information., Documented customer interactions and resolved technical and service-related issues efficiently.
Conducted detailed data analysis to improve accuracy and compliance.
Queried, cleaned, and analyzed large datasets using SQL and Excel to optimize workflows.
Designed and maintained dashboards in Power BI and Tableau to monitor performance metrics.
Automated reporting and reconciliation processes, reducing manual work by 30%.
Collaborated with cross-functional teams to resolve issues and improve operational efficiency.
Conducted detailed data analysis to improve accuracy and compliance., Queried, cleaned, and analyzed large datasets using SQL and Excel to optimize workflows., Designed and maintained dashboards in Power BI and Tableau to monitor performance metrics., Automated reporting and reconciliation processes, reducing manual work by 30%., Collaborated with cross-functional teams to resolve issues and improve operational efficiency.
Responded to candidate inquiries regarding job postings, application statuses, and technical issues.
Maintained accurate records of candidate interactions and resolved issues.
Delivered exceptional customer service to support candidates in achieving their career goals.
Responded to candidate inquiries regarding job postings, application statuses, and technical issues., Maintained accurate records of candidate interactions and resolved issues., Delivered exceptional customer service to support candidates in achieving their career goals.
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