Steve Gladson

Steve Gladson

Data AI Analyst
United Arab Emirates
Malayalam, Hindi, English, Arabic

About Me

Business & Operations Analyst with hands-on UAE experience in operations analytics, reporting, and dashboard development. Skilled in Power BI, Excel, SQL, and Python to analyze operational data, build KPI dashboards, aut…

Experience

Operations Intern

German Imaging Technologies
Mar 2025 - Aug 2025 · 5 months

<p>Analyzed 10,000+ rows of operational, warehouse, and delivery data using Excel and Power BI to identify process bottlenecks, contributing to a 20% improvement in turnaround time.<br>
Designed and maintained 3+ Power BI dashboards tracking KPIs such as order cycle time, downtime, utilization, and cost efficiency for management reporting.<br>
Automated weekly and monthly MIS reports, reducing manual data preparation effort by 40%.<br>
Collaborated with operations, logistics, and finance teams to translate business requirements into actionable insights.<br>
Supported leadership with data-backed recommendations for resource allocation and process optimization, contributing to a 15% reduction in order processing delays.</p>

Operations Intern

German Imaging Technologies
Mar 2025 - Aug 2025 · 5 months

Analyzed 10,000+ rows of operational, warehouse, and delivery data using Excel and Power BI to identify process bottlenecks, contributing to a 20% improvement in turnaround time., Designed and maintained 3+ Power BI dashboards tracking KPIs such as order cycle time, downtime, utilization, and cost efficiency for management reporting., Automated weekly and monthly MIS reports, reducing manual data preparation effort by 40%., Collaborated with operations, logistics, and finance teams to translate business requirements into actionable insights., Supported leadership with data-backed recommendations for resource allocation and process optimization, contributing to a 15% reduction in order processing delays.

SOC Analyst Intern

ITButler e Services FZ LLC
Jun 2024 - Sep 2024 · 3 months

<p>Analyzed security and system logs using SIEM tools to detect anomalies, identify trends, and support incident investigations.<br>
Assisted in refining alert rules and data correlation logic, reducing false positives by 25%.<br>
Prepared structured incident and performance reports, strengthening documentation and analytical reporting standards.<br>
Worked closely with IT and network teams, gaining exposure to enterprise operations and compliance environments.</p>

SOC Analyst Intern

ITButler e Services FZ LLC
Jun 2024 - Sep 2024 · 3 months

Analyzed security and system logs using SIEM tools to detect anomalies, identify trends, and support incident investigations., Assisted in refining alert rules and data correlation logic, reducing false positives by 25%., Prepared structured incident and performance reports, strengthening documentation and analytical reporting standards., Worked closely with IT and network teams, gaining exposure to enterprise operations and compliance environments.

Skills

Administration & Operation Brand Marketing Microsoft Excel PowerPoint Python Project and Program Management Power BI Excel SQL Pandas NumPy Data Cleaning KPI Reporting MIS Reporting MySQL Databricks Apache Spark Operations Analysis Process Optimization Stakeholder Reporting Data Visualization Operations Reporting Machine Learning Business Intelligence Java Programming Arrays Lists Structured Data DAX Data Modeling SIEM Incident Investigation Alert Rules Data Correlation Logic Debugging Time Management Analytical Thinking Problem Solving
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