Driven and organized professional with 5+ years of experience working as Data Analyst, Salesforce Developer, Cloud Engineer, Functional Consultant and Software Engineer while working within LBC Tech, Wipro and Acism. See…
Driven and organized professional with 5+ years of experience working as Data Analyst, Salesforce Developer, Cloud Engineer, Functional Consultant and Software Engineer while working within LBC Tech, Wipro and Acism. Seeking an opportunity in an organization where I can learn, grow, and contribute to the success of the organization.
• Validate and provide support for daily control activities within the team, investigate irregularities and discrepancies to maintain data integrity.
• Designed interactive dashboards using Power BI to facilitate real-time monitoring of key performance metrics.
• Automated data retrieval from different financial systems using Power Query with an average accuracy of more than 95%.
• Summarized monthly financial reports by designing advanced pivot tables, lookups, and macros, reducing the data processing time.
• Manage the control and reconciliation of multiple internal accounts, reports, and platforms pertaining to conversion activities of credit card migration projects, ensuring accuracy and compliance.
• Collaborate closely with management to identify control gaps and proactively make recommendations for process improvements, enhancing operational efficiency.
• Demonstrated leadership by training team members on new processes and changes.
Validate and provide support for daily control activities within the team.
Investigate irregularities and discrepancies to maintain data integrity.
Designed interactive dashboards using Power BI to facilitate real-time monitoring of key performance metrics.
Automated data retrieval from different financial systems using Power Query with an average accuracy of more than 95%.
Summarized monthly financial reports by designing advanced pivot tables, lookups, and macros, reducing the data processing time.
Manage the control and reconciliation of multiple internal accounts, reports, and platforms pertaining to conversion activities of credit card migration projects, ensuring accuracy and compliance.
Collaborate closely with management to identify control gaps and proactively make recommendations for process improvements, enhancing operational efficiency.
Demonstrated leadership by training team members on new processes and changes.
With the Xsemble software, created visual components and developed the individual components using Java, HTML, CSS, SQL and tested them by writing Junit test cases for each.
Collaborated with clients to understand the needs for functionality improvement and communicated with clients and internal team members to develop enhancements that boosted client satisfaction level by 25%.
Drafted documents describing the project designs and specifications for 5 projects.
Collaborated with internal and external customers; MS CELA, Apple, SAP to configure contract types and create rules, templates, dashboards and KPI’s.
Worked on 6 contract types, by prioritizing main tasks, reducing the contract cycle time by 70% utilizing MTM test management tools for end-to-end testing, conducting investigation, documented manual, and automated test cases for testing the configured Contract Types.
Raised bugs, requested feature requests, created PBI’s (Product Backlog Item) on TFS (Team Foundation Server).
Verified data quality is maintained by conducting API testing using Postman.
Took initiative to highlight issues and help resolve them based on industry best practices, ensuring compliance to company policies, continuously improved the user experience, conducted research in CLMs.
Conducted Cloud monitoring, produced reports and patched servers for a Cloud based project using the AWS and Azure platforms.
Ensured all servers worked simultaneously without issues by monitoring the health, CPU usage and Memory, guaranteeing it did not exceed 95% by collaborating with the technical team.
Deployments planning and migrations of Azure network components while stabilizing the impact on performance and keeping it minimal resulting in 30% smoother operations with zero downtime.
Utilized Salesforce to create live chat functionality for over 25 languages using Agile method and continually tested and resolved errors.
Participated in Scrum ceremonies and utilized the Valgenesis tool for validation lifecycle management.
Develop, manage, and maintain change management documentation to comply with IT change management processes.
Worked within established procedures to develop, test, implement, and maintain application software.
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