Smitha Kamath

<p>Created and maintained 30+ weekly and monthly sales reports, enhancing reporting visibility and supporting data-driven business decisions.</p><p> Analyzed sales performance versus forecasts, improving forecast accuracy by 5–10% and enabling more informed planning.</p><p> Automated 60–75% of reporting workflows, significantly reducing turnaround time and minimizing manual errors.</p><p> Conducted meetings and consolidated monthly performance information for one GCC country, providing a clear view of business status and defining key next steps to support performance improvement and target achievement for the GD.</p><p> Tracked and automated Business Excellence Program sheets and calculations, improving efficiency and reducing manual reporting efforts.</p><p> Developed core dashboards and reports (Weekly Sales, Stock, Car Flow, TIV, GD Performance) for senior management and distributors using advanced analytical tools.</p><p> Standardized reporting formats, cutting preparation time by 40–60% and improving consistency across deliverables.</p><p> Monitored market and economic updates to support proactive sales planning and identify potential risks and opportunities.</p><p> Utilized advanced Excel, PowerPoint, Outlook, and Power BI to manage and analyze 100K+ monthly data records and present insights to stakeholders.</p><p> Defined and tracked 15+ KPIs, delivering regular performance and variance insights to support strategic and operational decisions.</p><p> Built scalable data models with 99% accuracy to ensure reliable reporting and robust analysis.</p><p> Produced clear, user-friendly data visualizations to communicate complex findings to both technical and non-technical audiences.</p><p> Coordinate with cross-functional teams to gather data and fulfill reporting requirements.</p><p> Advanced proficiency in Microsoft Excel, including Pivot Tables, XLOOKUP/VLOOKUP, INDEX-MATCH, complex formulas, and data analysis.</p><p> Independently managed the Bahrain market, analyzed sales performance, coordinated with distributors</p>

<p>Extracted, curated, and interpreted data from multiple primary and secondary sources to generate meaningful insights.</p><p> Developed and implemented data collection systems and strategies to improve data quality, accuracy, and efficiency.</p><p> Identified and analyzed new products, services, customer segments, and market trends to support business decisions.</p><p> Collected and evaluated data on customers, competitors, and marketing channels to support market and business analysis.</p><p> Provided technical expertise in data storage structures, data mining, data cleansing, and data validation.</p><p> Utilized advanced tools and techniques to extract, transform, and process large datasets.</p><p> Collaborated with diverse teams across Data Operations including Data Enrichment, Data Labelling, and Catalogue Management.</p>

<p>Provided front-line support via chat, resolving technical and non-technical issues for web hosting plans and services.</p><p> Analyzed and addressed customer technical and sales queries, troubleshooting system issues as per requirements.</p><p> Resolved bugs related to cPanel and website CRMs, and assisted with POP3, IMAP, and SMTP configurations.</p><p> Managed WordPress tools and supported 100+ clients per day, ensuring timely and effective solutions.</p><p> Delivered high-quality customer service while maintaining efficiency in a high-volume support environment.</p>