Siva Akira Akira Ricardo

Siva Akira Akira Ricardo

Operations & Data Analyst
Malaysia
Korean, English, Japanese
Contract On-site

About Me

Adaptable and results-driven Operations & Data Analyst with a proven track record of navigating operations and data quality across diverse APAC markets, including Indonesia, South Korea, Malaysia, Vietnam, the Philippine…

Experience

Data Analyst & Project Management – Project Coordinator

NielsenIQ · Malaysia
Sep 2024 - Present · 2 years 1 month

<p>Built practical Excel VBA macros and Office Scripts that handle the heavy lifting—automatically pulling data from different files, mapping tables based on headers, fixing formats, and cleaning up datasets.</p><p> Set up these automation tools across multiple parallel country projects, cutting out hours of repetitive manual grunt work each day and keeping human errors out of the system.</p><p> Engineered automated dashboards (Power BI/Excel) and cross-market KPI reports to track on project timelines, deadlines, and team performance across up to 7 APAC countries.</p><p> Handled the data cleaning, quality checks, and backcheck validation to make sure datasets were completely accurate and error-free before final client delivery.</p>

Operations & Back Office – Manager

Dongyang Asset Management · Indonesia
Aug 2022 - Jun 2024 · 1 year 10 months

<p>Fast-tracked from Korean Interpreter Intern to Manager within 10 months to take full operational control of regional procurement and loan purchasing projects.</p>

Localization & UI/UX QA – Staff

Pearl Abyss · South Korea
Dec 2019 - Dec 2021 · 2 years

<p>Managed live-service localization databases for Black Desert, Black Desert Mobile, and Shadow Arena simultaneously, ensuring total linguistic accuracy and cultural alignment across major regional patches.</p><p> Performed interface and functional QA testing to detect and resolve text truncation, formatting issues, and layout bugs within strict screen limitations.</p><p> Coordinated with external translation vendors to seamlessly integrate external localization assets into internal production workflows.</p><p> Translated extensive in-game content, marketing materials, and complex system text from Korean and English into natural Indonesian.</p><p> Supervised daily operations across the Finance, HR, Legal, and Data departments, directing cross-cultural meetings for both local and Korean regional executives.</p><p> Rebuilt the entire back-office infrastructure from scratch, engineering and deploying the company's first unified Excel tracking templates to eliminate manual reporting errors.</p><p> Authored comprehensive corporate business plans and engineered 3-, 5-, and 10-year financial projections while serving as the sole cross-cultural bridge for complex legal assets.</p>

Operations & HR – Intern

Mijin Power · South Korea
Jun 2019 - Aug 2019 · 2 months

<p>Drafted, audited, and managed critical HR documentation, employment contracts, and international visa compliance frameworks.</p><p> Facilitated operational and workforce alignment by serving as the primary bilingual communicator between Korean and Indonesian corporate divisions.</p>

B2B Sales & Inventory – Intern

Hwachang Tosan · South Korea
Oct 2018 - Dec 2018 · 2 months

<p>Monitored and optimized local inventory tracking to prevent supply shortfalls and support business continuity.</p><p> Managed corporate client consultations and operational accounts for Southeast Asian B2B customer segments.</p>

PROJECTS

Project Coordinator

NielsenIQ
Duration : 01-Nov-2024 - 17-Aug-2026

<p>- Workflow Automation: Developed Excel VBA macros and Office Scripts to automate data validation and cleaning processes, minimizing human error and saving significant operational hours.</p><p>- KPI Reporting & Project Tracking: Built operational dashboards and prepared KPI reports to track project progress, delivery timelines, and team performance across regional APAC markets.</p><p>- Data Quality & Validation: Performed comprehensive data cleaning, quality assurance, and backcheck validation to ensure high accuracy and zero errors before final client delivery.</p><p>- Cross-Functional Collaboration: Partnered with regional analyst teams to resolve complex data issues, streamline high-volume workflows, and balance workload distribution during peak periods</p>

Certifications

TOPIK

National Institute for International Education · Geumcheon-gu , Seoul , South Korea (Republic of Korea) · 2021

Skills

Project Management Project Coordination Dashboard & KPI Reporting Workflow Automation Excel VBA Office Scripts Data Quality Assurance Data Validation Multilingual Communication Effective Communication Budget Management SQL Power BI Data Cleaning Database Maintenance KPI Dashboard Creation Workflow Standardization Multi-Department Supervision Cross-Border Procurement Strategic Business Planning Financial Forecasting Regional Stakeholder Management UI/UX Functional Testing Text Truncation & Layout QA Asset Translation Vendor Coordination Live Interpretation Cross-Cultural Communication
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