Shivani

 Extracted and analyzed data around tickets raised for compliance and presented in automated dashboards
 Did Sentiment Analysis using various advanced functions in excel to segment customer issues and required solutions
 Automated review of highlighting system flagged violations related to fraud and showed this in dynamic presentation
 Collected detailed notes on investigation and other communication to adhere to legal requirements and enhance record keeping
 Mined data and complied detailed SOPs to ensure that data mining adheres to legal requirements
 Tools used extensively: Advance Excel, Power BI, PowerPoint, SQL
 Managed regular updates to senior management and weekly meetings to present data findings to various teams
 Collected data from wide-ranging sources
 Optimized BI reporting capabilities for secure server environment.

<p>Extracted and analyzed data around tickets raised for compliance and presented in automated dashboards<br>
Did Sentiment Analysis using various advanced functions in excel to segment customer issues and required solutions<br>
Automated review of highlighting system flagged violations related to fraud and showed this in dynamic presentation<br>
Collected detailed notes on investigation and other communication to adhere to legal requirements and enhance record keeping<br>
Mined data and complied detailed SOPs to ensure that data mining adheres to legal requirements<br>
Tools used extensively: Advance Excel, Power BI, PowerPoint, SQL<br>
Managed regular updates to senior management and weekly meetings to present data findings to various teams<br>
Collected data from wide-ranging sources<br>
Optimized BI reporting capabilities for secure server environment</p>