Shem John

Shem John

AI Training Specialist & Business Analytics Professional
UK
English
Freelance Remote

About Me

Business administration graduate with an MBA from the University of Glasgow and practical experience in AI data training, content evaluation, and business operations across early-stage and growing companies. Experienced …

Experience

AI Data Trainer (Freelance)

Outlier AI · Remote
Mar 2024 - Present · 2 years 8 months

<p>Evaluated and ranked AI-generated responses across writing, reasoning, and factual accuracy tasks.</p><p> Provided structured written feedback to support large language model fine-tuning.</p><p> Completed 200+ evaluation tasks per month, consistently meeting quality and turnaround benchmarks.</p><p> Specialised in business writing prompts, analytical tasks, and professional communication assessment.</p><p> Maintained annotation consistency in line with evolving project guidelines and rubrics.</p>

Operations & Admin Assistant

NovaBridge Consulting · Glasgow
Aug 2022 - Feb 2024 · 1 year 6 months

<p>Supported day-to-day business operations including scheduling, client reporting, and data entry.</p><p> Prepared business analysis reports and PowerPoint presentations for client review meetings.</p><p> Managed internal databases and helped digitise paper-based processes, improving team efficiency.</p><p> Assisted the lead consultant in researching market trends and compiling competitor analysis briefs.</p>

Content & Research Assistant

Brightpath Digital · Glasgow
Jan 2021 - Jul 2022 · 1 year 5 months

<p>Produced written content for client blogs, social media, and email campaigns across various industries.</p><p> Conducted keyword research and assisted in basic SEO optimisation for client websites.</p><p> Reviewed and quality-checked AI-drafted content before client delivery.</p><p> Coordinated content calendars and tracked campaign performance using Google Analytics.</p>

Junior Business Analyst (Internship)

Steadfast Analytics · Edinburgh
Jun 2019 - Dec 2020 · 1 year 5 months

<p>Assisted senior analysts in collecting, cleaning, and summarising client data for quarterly reports.</p><p> Built basic Excel dashboards to track KPIs for two SME clients in retail and logistics.</p><p> Attended client briefings and helped prepare presentation decks and written summaries.</p><p> Gained hands-on exposure to data-driven business decision-making in a startup environment.</p>

PROJECTS

AI automation

Duration : 11-Jul-2024 - 21-Jul-2026

<p>Veloqe is an AI automation agency I run, focused on helping small and medium-sized businesses in the US streamline their operations using AI-driven workflows and CRM integrations. The core offering is building custom automation pipelines — using n8n for workflow orchestration and HubSpot for CRM — that handle tasks like lead qualification, automated follow-ups, appointment scheduling, and internal data syncing between tools. The goal is to give small businesses the kind of operational efficiency usually reserved for larger companies, without the overhead of hiring a full ops team. I handle everything from mapping the client's existing process, to designing the automation logic, to deployment and ongoing support.</p>

Certifications

adobe

Abertay University, United Kingdom · London Borough of Redbridge , England , United Kingdom (UK) · 2018

Skills

AI output evaluation Annotation LLM prompt assessment Content quality rating Data labelling Classification NLP text review Business report writing Market research Competitor research Stakeholder communication Project coordination Presentation development Microsoft Office Google Workspace Power BI Excel dashboards Google Analytics Python SQL
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