Shashikant Singh

Shashikant Singh

Lead AI Solutions Architect
India
English, Hindi
Full-time Remote

About Me

Lead GenAI & Cloud Engineer with 9+ years of experience designing and building end-to-end AI systems using LLMs, AWS, and scalable microservices architecture. Proven track record in architecting AI-powered automation, ch…

Experience

Lead GenAI Engineer / AI Architect

CompuCom Systems · Jabalpur , Madhya Pradesh , India
Aug 2022 - Present · 4 years 2 months

<p>Independently designed and implemented end-to-end AI-powered IT support system</p><p> Implemented intelligent query routing using LangChain</p><p> Built LLM-based conversational assistant integrated with ServiceNow</p><p> Reduced ticket resolution time by 30%</p><p> Designed scalable AWS backend using Lambda and API Gateway</p><p> Architected scalable AI backend integrating OpenAI and custom agents</p><p> Built multi-model decision system optimizing latency and accuracy</p><p> Deployed serverless infrastructure using AWS Lambda</p><p> Led end-to-end architecture and development of an AI-powered interview platform</p><p> Supports MCQ assessments, coding evaluations, and real-time voice-to-voice interviews</p><p> Built voice interview capability using AWS Nova Sonic</p><p> Developed using Next.js (frontend) and Python (backend)</p><p> Designed LLM-driven candidate evaluation and feedback workflows</p><p> Architected and led development of voice AI system integrated with telephony</p><p> Built backend using Python FastAPI integrated with Nova Sonic 2</p><p> Enabled real-time conversational AI support with low-latency processing</p><p> Led architecture of multimodal AI assistant supporting voice and text interactions</p><p> Built system similar to ChatGPT/Grok with enterprise integrations</p><p> Enabled querying over enterprise knowledge base with tool access (ServiceNow, Systrack, etc.)</p><p> Designed scalable backend with LLM orchestration and tool-calling capabilities</p>

Senior Software Engineer

LTI · Jabalpur , Madhya Pradesh , India
May 2021 - Aug 2022 · 1 year 3 months

<p>Developed scalable enterprise applications using Node.js and Angular</p><p> Led backend development and system design for enterprise tools</p>

Technical Consultant

Epictenet Consultancy · Bhopal , Madhya Pradesh , India
Dec 2019 - May 2021 · 1 year 5 months

<p>Built AI-powered chatbot platforms and automation systems</p><p> Developed backend services and data processing pipelines</p>

Skills

OpenAI LangChain LLM Orchestration RAG Pinecone AWS Lambda API Gateway ECS CDK Bedrock S3 CloudFormation Node.js Python FastAPI Microservices React Next.js Angular TypeScript CI/CD Bitbucket GitHub Actions Terraform ServiceNow Genesys Flow Audio Hook AWS Nova Sonic
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