Curriculum vitae
Dutiesinclude:
o Inspecting, cleansing, transforming and modelling data. Consequently, informing conclusions and supporting
decision-making
o Providing technical related support to clients
o Performing revenue collection reconciliation
o Providing support to customer managers
o Updating customer information within an enterprise web platform
o Calling customers with outstanding debtsfor them to make payments and providing payment statusreport
o Providing weekly client status report
o Field mobilization exercise
<p>Inspecting, cleansing, transforming and modelling data<br>
Informing conclusions and supporting decision-making<br>
Providing technical related support to clients<br>
Performing revenue collection reconciliation<br>
Providing support to customer managers<br>
Updating customer information within an enterprise web platform<br>
Calling customers with outstanding debts for them to make payments<br>
Providing payment status report<br>
Providing weekly client status report<br>
Field mobilization exercise</p>
<p>Monitoring facility collections<br>
Ensuring proper documentation of individual exposure by adhering to set documentation standards and exposure<br>
Registering security interests on Bank of Ghana Collateral portal<br>
Maintaining register of all security documents to ensure easy identification, tracking and retrieval<br>
Maintaining custodian functionalities on all credit documents related to the extension of credit facilities<br>
Classifying and re-arranging of files according to business lines / units<br>
Maintaining File Index and advice to other members of Credit Risk Management Unit<br>
Facilitating the seamless filing and retrieval of credit information/file for internal/external auditors, account officers, regulatory authorities, rating agencies etc.<br>
Creating new credit files for new obligors and additional files for existing customers with exhausted files</p>
<p>Providing technical support in working on mobile devices<br>
Verifying serial numbers of mobile devices with an existing register<br>
Factory resetting multiple devices<br>
Hard resetting of devices with unknown passcodes<br>
Installing custom application for data collection<br>
Working on over 2000 mobile devices, conducting reconciliation</p>
<p>Transferring all participants’ data existing in paper formats into an MS Access Database System<br>
Verifying and cleaning all data in database system by comparing it to source documents<br>
Making telephone calls to participants to collect additional information and update incomplete records<br>
Updating/cleaning records already entered into the database system and excel templates<br>
Performing regular backups to ensure data preservation<br>
Sorting and organizing paperwork into arc folders after entering data to ensure it is not lost</p>
<p>Providing support for hardware, software and users<br>
Media Monitoring<br>
Content Management of intranet<br>
Content Management of website<br>
Responsible for Communications Infrastructure<br>
Designing In-House Corporate posters and flyers<br>
Updating mandatory learning spreadsheet and forwarded to Learning and Development (L&D) Specialist<br>
Assisting in rollout of all Learning Activities (Mandatory, Generic, Corporate Process Update and Leadership Learning activities)<br>
Compiling bi-annual L&D attendance record and forward to L&D Specialist<br>
Assisting in the development and deployment of e-learning for employees<br>
Providing technical assistance in the development of Knowledge Management System (KMS), Learning Management System (LMS) and Competency Framework (CF)</p>
<p>Uploading data onto an e-Government portal<br>
Training of MDA’s (Ministry, Departments and Agency) workers in the use of a government portal<br>
Monitoring and Regulating Chiller rooms, Pressure Chambers and Servers at the National Data Centre</p>
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