saranya

saranya

Fresher in Data Analyst.My key skills-Tableau, Mysql,Msexcel,Python,PowerBi.Iam an immediate joiner looking for bette...
India
English

About Me

I am a skilled Aspiring Data Analyst with a strong skills in MySQL, Tableau ,Power BI, Excel, and Python. My passion lies in extracting valuable insights from complex data and presenting them in a clear and concise manne…

Experience

citizen serivces executive

passport seva kendra
Nov 2018 - Present · 7 years 7 months

As a Citizen Service Executive at Passport Seva Kendra (PSK), the primary responsibility is to assist citizens in the application and processing of passport services, ensuring a smooth and efficient experience. This role involves direct interaction with the public, providing guidance, and managing various administrative tasks related to passport issuance. Guide applicants through the required documentation, forms, and procedures to ensure their applications are complete and accurate. Review and verify the details of passport applications and supporting documents to ensure compliance with government regulations. Handle complaints and feedback constructively to improve the overall service experience at the PSK.

Citizen Service Executive

Passport Seva Kendra (Tata Consultancy Services)
Nov 2018 - Oct 2022 · 3 years 11 months

Provided exceptional customer service by addressing inquiries, concerns, and feedback from citizens promptly and professionally.
Used active listening and problem-solving to ensure a positive interaction with the organization.
Acted as a source of information by offering citizens accurate and up-to-date information about services, programs, and policies.
Helped citizens make informed decisions and navigate services more effectively.
Earned the trust and respect of the community, along with recognition for contributions.
Applied valuable experience and knowledge to enhance public services and contribute to the welfare of society.
Played a crucial role in ensuring a positive citizen experience and contributed to achieving organizational goals.

Skills

Microsoft Excel Tableau Power BI Python NumPy Pandas Matplotlib Seaborn MySQL Communication Analytical Thinking Problem Solving Quick Learner Team Work Time Management
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