About Me
Data Analyst Driving Informed Decisions for Business and Customer Success
Proficient in: Python, SQL, and Tableau with the ability to ensure data accuracy and completeness as well as aggregate, classify and interpret cu…
Data Analyst Driving Informed Decisions for Business and Customer Success
Proficient in: Python, SQL, and Tableau with the ability to ensure data accuracy and completeness as well as aggregate, classify and interpret customer feedback to drive actionable insights for the organization and consolidate and analyze customer data from various sources. I possess the ability to identify trends, patterns, and potential problems. Moreover, with skillset to Tableau, I will present a live visual dashboard with charts and graphs for reports and findings. This will allow for the drive for continuous improvements in products and services and optimal customer experience.
Experience
ORIENTATION LEADER AND OFFICE SECRETARY
Facilitated communication with students via phone and email, fostering productive partnerships with campus executives.
Managed and updated tools, enhancing operational efficiency and data accuracy.
Engaged in regular communication with students through telephone and email which allowed for a 99% response rate.
Acted as a pivotal link between the office and students which enabled new students to have unmet needs be met.
Fostered productive collaboration with the campus executive’s office and the Dean of Students which allowed for the executives to maintain an open dialogue with the Dean of Students regarding students and administration.
Diligently managed spreadsheets using the VLOOKUP tool, as well as updating calendars, and student databases to ensure accurate and up-to-date information.
LEGAL ASSISTANT
Organized trial documents, managed client data, edited legal content, and conducted legal research.
Streamlined workflow by coordinating meetings and appointments among clients, lawyers, and witnesses, optimizing efficiency in legal proceedings, and ensuring accuracy in documents.
Facilitated the organization and preparation of documents, statements, and evidence crucial for trial proceedings.
Skillfully managed and maintained a comprehensive client database, ensuring accurate and accessible information.
Demonstrated exceptional attention to detail by editing drafts of contracts, letters, affidavits and motions.