About Me
I'm completed UG and PG degree in Mathematics with 1 year 3 months of experience in customer care executive and 8 months of experience in client partner. I know Advanced Excel and basic level of Python, SQL and Power BI.…
I'm completed UG and PG degree in Mathematics with 1 year 3 months of experience in customer care executive and 8 months of experience in client partner. I know Advanced Excel and basic level of Python, SQL and Power BI. So I seek challenging opportunities where I can fully use my skills for the success of the organization.
Experience
Customer care executive
Handled customer complaints and escalations professionally. Managed and updated customer records in the CRM system, ensuring accuracy and confidentiality of customer data.
Customer care executive
<p>Inbound and outbound calling experience<br>
Handled customer complaints and escalations professionally<br>
Managed and updated customer records in the CRM system<br>
Ensured accuracy and confidentiality of customer data</p>
Client partner
I worked as client partner. My job role was manual posting. We review and process each invoice and payment accurately. Doing so ensures that the proper amount is applied to the appropriate invoice and that providers receive their due compensation.
Client partner
<p>Manual posting<br>
Reviewed and processed each invoice and payment accurately<br>
Ensured the proper amount is applied to the appropriate invoice<br>
Ensured providers receive their due compensation</p>