Roystan Passanha

Roystan Passanha

Data Analyst
UAE
Kannada, English, Hindi
Full-time On-site

About Me

Certified Data Analyst with 3+ years of experience in data analysis, workflow automation, and process optimization across marketing and operations. Skilled in SQL, Python, Power BI, and Excel automation, with a strong ab…

Experience

Senior Associate

Genpact · Mumbai
Sep 2025 - Aug 2026 · 11 months

<p>Lead a team of 5+ associates, driving data accuracy and workflow automation for email marketing operations.</p><p> Automated DET generation using Python scripts and Excel macros, reducing turnaround time by 75% and saving 45+ minutes per file.</p><p> Acted as a key liaison between US creative and development teams, ensuring 100% alignment on project deliverables.</p><p> Conducted quality audits and implemented standardized reporting that improved compliance accuracy by 30%.</p>

Associate

Genpact · Mumbai

<p>Supported DET creation and data validation for high-volume email campaigns.<br>
Partnered with cross-functional teams to streamline project inputs and ensure timely deliverables.<br>
Developed automation templates later adopted across teams for process consistency.</p>

Operations Support Analyst (Product)

Reach Local · Mumbai

<p>Designed and managed Data Extraction Tables (DETs) to support large-scale email template creation.<br>
Standardized and validated 100+ fixed data headers, ensuring scalability and accuracy across projects.<br>
Automated repetitive Excel processes, reducing manual effort and turnaround time.<br>
Supervised and mentored associates; resolved technical and operational queries.<br>
Acted as liaison with global teams for alignment and timely issue resolution.<br>
Presented operational updates to stakeholders, enabling informed decisions.</p>

Data Analyst

LEAP India Pvt Ltd · Mumbai

<p>Built Power BI dashboards to track KPIs, operational efficiency, and performance.<br>
Conducted trend and gap analysis, providing actionable insights to management.<br>
Improved reporting accuracy by streamlining data collection and validation processes.</p>

Customer Relation Executive

LEAP India Pvt Ltd · Mumbai

<p>Managed client accounts, providing insights to improve service delivery and retention.<br>
Prepared performance reports using advanced Excel tools (Pivot Tables, VLOOKUP).<br>
Supported policy implementation, ensuring compliance with service standards.</p>

Senior Associate

Radius Global Solutions

<p>Reviewed equity scenarios between loan balances and settlement offers to improve decision-making.<br>
Implemented standardized reporting practices, reducing operational errors.</p>

Skills

Data Analysis Data Visualization Power BI Google Analytics (GA4) Advanced Excel SQL Python ETL Data Transformation Power Automate Excel Automation MIS Reporting Team Mentorship Cross-Functional Coordination Client Engagement Process Improvement Compliance Stakeholder Management
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