Roshin Ratheesh

Roshin Ratheesh

Junior Data Analyst (Power BI)
UAE
Tamil, English, Malayalam
Full-time On-site

About Me

Data-focused operations professional with ~2.5 years’ UAE experience in MIS reporting, KPI tracking and data analysis using Advanced Excel and Power Query. Skilled in collecting, validating and reconciling data, building…

Experience

Sales Support Executive

Innovations Group · Dubai
Mar 2026 - Present · 8 months

<p>Prepare and maintain MIS reports and KPI dashboards for credit-card and personal-loan portfolios, ensuring accurate and timely delivery.</p><p> Collect, validate and reconcile data across sources, resolving discrepancies before reporting.</p><p> Analyse trends and variances to support business decisions, and present insights clearly to stakeholders.</p><p> Maintain accurate records and documentation in line with internal, audit and regulatory requirements.</p>

Sales & Customer Service Executive

Innovations Group · Dubai
May 2025 - Feb 2026 · 9 months

<p>Handled high daily volumes of customer calls and emails, capturing data accurately in CRM.</p><p> Achieved 100% of assigned sales and service targets through cross-sell and up-sell.</p><p> Resolved complaints and objections, improving customer retention and satisfaction.</p><p> Maintained accurate CRM records and delivered after-sales support.</p>

Sales Executive

Go Finance · Dubai
Feb 2024 - Mar 2025 · 1 year

<p>Sold retail banking products (credit cards and personal loans), consistently meeting 100% of monthly sales targets.</p><p> Maintained accurate customer and sales records, supporting reporting and analysis.</p><p> Explained product features, terms and eligibility, ensuring compliant documentation.</p>

Skills

Data analysis KPI tracking Dashboards Data validation Data reconciliation Trend analysis Variance analysis Root-cause analysis Management reporting Advanced Excel Pivot Tables VLOOKUP Power Query Power BI DAX SQL CRM MIS reporting Data cleaning Data quality checks Documentation Audit-ready records Accuracy Attention to detail Stakeholder communication Problem-solving Presenting insights to non-technical stakeholders Working independently
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