About Me
Data analyst with experience in freelance data annotation and analysis, financial services support, machine learning model deployment, and data quality improvement. Holds a B.A. in Economics (Specialized Honors) from Yor…
Data analyst with experience in freelance data annotation and analysis, financial services support, machine learning model deployment, and data quality improvement. Holds a B.A. in Economics (Specialized Honors) from York University, a Big Data Analytics Certification from York University, and a Master of Management Analytics from Queens University.
Experience
Data Analyst (Freelance)
<p>Classifying and optimizing a variety of datasets to be used for AI-based projects<br>
Collaborating on projects to improve the content and quality of digital maps used by a global user base<br>
Performing research and evaluation tasks to assess and enhance data quality<br>
Completing data annotation tasks such as image labeling, text, audio and video analysis to help customers enhance their AI and machine learning models</p>
Financial Services Representative
<p>Analyze and deliver high-quality financial data services to advisors, assistants, and investors, focusing on investment accounts, products, policies, and procedures<br>
Resolve inquiries and issues related to mutual funds, ETFs, registered and non-registered investment accounts, and securities by utilizing data-driven insights<br>
Ensure the accurate documentation of financial requests from advisors, assistants, and clients using Salesforce as the primary data management platform<br>
Provide proficient and timely support to advisors and clients for tasks such as account opening, online access assistance, managing incoming/outgoing transfers, processing purchases/redemptions, and exploring account unlocking options<br>
Compile and transform financial data into insightful reports that facilitate decision-making for various stakeholders</p>
Data Analyst
<p>Worked in a team with a professional data science mentor to perform analysis and provide insights for projects in domains ranging from healthcare, media to finance<br>
Deployed machine learning models to perform predictions and analysis<br>
Created visualizations using visualizing packages in Python or BI tools such as Tableau and Power BI<br>
Helped a media client to leverage data to make business decisions<br>
Analyzed HR data to help a client in reducing their attrition rate</p>
Disputes & Credit Representative
<p>Analyzed every case of fraud and/or disputes related to credit card transactions for the clients, identifying the appropriate methods of resolution<br>
Promoted the use of e-statements and educating clients about the dispute-handling process<br>
Ensured adherence to compliance and risk management processes through transparency on products, fees and services</p>
Data Analyst (Trainee)
<p>Developed and maintained a comprehensive database of small and mid-sized clients, ensuring accurate and up-to-date information for effective business decision-making<br>
Performed thorough data validation, employing data cleansing techniques to filter and clean the collected data, ensuring high data quality and reliability<br>
Collaborated closely with the business development team, effectively presenting the results of data analysis in a clear and concise manner</p>