Enterprise AI Architect and AI Engineering Manager with 18+ years of experience in AI development, solution architecture, and enterprise programme delivery. 4+ years of hands-on Generative AI and Agentic AI
architecture…
Enterprise AI Architect and AI Engineering Manager with 18+ years of experience in AI development, solution architecture, and enterprise programme delivery. 4+ years of hands-on Generative AI and Agentic AI
architecture — I bring the rare combination the role calls for: deep technical ownership
of AI systems from architecture through production, backed by the programme delivery
discipline to make those systems stick in enterprise environments.
<p>Leading the Enterprise Digital Factory for a diversified conglomerate with ~10,000+ employees.<br>
Established AI Wing within IT; designed, built, and delivered 10+ production Agentic AI solutions within 12 months.<br>
Architected LLMOps framework (Copilot Studio, Power Automate, Azure AI); deployed self-hosted LLM stack for data-sovereign workloads.<br>
Built RAG solutions and intelligent workflows using N8N, Pinecone, Supabase, OpenAI, Airtable, and Apify.<br>
Delivery Manager for core Business Management & Transactions System (BMS) — outsourced to a large corporate vendor; managing SLAs, change requests, escalations, and strategic roadmap alignment.<br>
Acting as bridge across vendor teams, internal developers, network support, and executive stakeholders.<br>
Leading cross-functional engineering team (.NET, React, Node.js, Java, Python, Camunda), driving DevOps maturity and governance frameworks.<br>
Portfolio ownership: legacy systems, Azure cloud platforms, COTS applications; driving ERP transformation programme.<br>
Managing multiple external vendors — contracts, performance reviews, change control, and escalation paths.</p>
Established AI Wing within IT, Architected LLMOps framework, Built RAG solutions and intelligent workflows, Delivery Manager for core Business Management & Transactions System, Leading cross-functional engineering team, Portfolio ownership of legacy systems, Azure cloud platforms, COTS applications, Managing multiple external vendors
<p>Spearheaded Gen-AI product development — RAG agents achieving 6x scale, 80% faster resolution, +20% CSAT.<br>
Architected telecom credit scoring platform for 600M subscribers; CDR-based address verification reducing BGV from days to seconds.<br>
Built document processing pipelines, semantic search, and knowledge base chatbots using Cohere, pgvector, and Supabase.<br>
Full budget ownership for staffing, infrastructure, and tooling across multiple AI product lines.<br>
Built and managed Data & Analytics discipline from ground up — team structure, hiring, delivery governance.<br>
Achieved ISO 27001 certification; led data centre migration during pandemic with zero downtime.</p>
Spearheaded Gen-AI product development, Architected telecom credit scoring platform, Built document processing pipelines, Programme & Team Management, Full budget ownership, Built and managed Data & Analytics discipline, Achieved ISO 27001 certification
<p>Directed large-scale analytics programmes — Fraud Indexes and Propensity Models achieving 30% improvement in risk assessment.<br>
Real-time Tableau dashboards processing 1.4 billion retail records monthly; delivered on time and within budget.<br>
Cloud migration programme (SAS/SQL → GCP Python/Spark) — 40% processing speed improvement.<br>
Managed vendor and partner relationships across data sourcing, tooling, and delivery.</p>
Directed large-scale analytics programmes, Real-time Tableau dashboards processing 1.4 billion retail records monthly, Cloud migration programme, Managed vendor and partner relationships
<p>Established IT-PMO framework for a large Oil & Gas organisation; progressed from Software Engineer to PMO Lead.<br>
Deployed Microsoft ePM suite — reduced project delivery timelines by 50%.<br>
Managed multi-vendor IT projects across infrastructure, enterprise applications, and emerging technology.<br>
Innovation Awards: 2014, 2017, 2018 — Cloud and Blockchain initiatives.</p>
Established IT-PMO framework, Deployed Microsoft ePM suite, Managed multi-vendor IT projects, Received Innovation Awards in 2014, 2017, 2018
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