Enterprise AI Architect and AI Engineering Manager with 18+ years of experience in AI development, solution architecture, and enterprise programme delivery. 4+ years of hands-on Generative AI and Agentic AI
architecture…
Enterprise AI Architect and AI Engineering Manager with 18+ years of experience in AI development, solution architecture, and enterprise programme delivery. 4+ years of hands-on Generative AI and Agentic AI
architecture — I bring the rare combination the role calls for: deep technical ownership
of AI systems from architecture through production, backed by the programme delivery
discipline to make those systems stick in enterprise environments.
Leading the Enterprise Digital Factory for a diversified conglomerate with ~10,000+ employees.
Established AI Wing within IT; designed, built, and delivered 10+ production Agentic AI solutions within 12 months.
Architected LLMOps framework (Copilot Studio, Power Automate, Azure AI); deployed self-hosted LLM stack for data-sovereign workloads.
Built RAG solutions and intelligent workflows using N8N, Pinecone, Supabase, OpenAI, Airtable, and Apify.
Delivery Manager for core Business Management & Transactions System (BMS) — outsourced to a large corporate vendor; managing SLAs, change requests, escalations, and strategic roadmap alignment.
Acting as bridge across vendor teams, internal developers, network support, and executive stakeholders.
Leading cross-functional engineering team (.NET, React, Node.js, Java, Python, Camunda), driving DevOps maturity and governance frameworks.
Portfolio ownership: legacy systems, Azure cloud platforms, COTS applications; driving ERP transformation programme.
Managing multiple external vendors — contracts, performance reviews, change control, and escalation paths.
Established AI Wing within IT, Architected LLMOps framework, Built RAG solutions and intelligent workflows, Delivery Manager for core Business Management & Transactions System, Leading cross-functional engineering team, Portfolio ownership of legacy systems, Azure cloud platforms, COTS applications, Managing multiple external vendors
Spearheaded Gen-AI product development — RAG agents achieving 6x scale, 80% faster resolution, +20% CSAT.
Architected telecom credit scoring platform for 600M subscribers; CDR-based address verification reducing BGV from days to seconds.
Built document processing pipelines, semantic search, and knowledge base chatbots using Cohere, pgvector, and Supabase.
Full budget ownership for staffing, infrastructure, and tooling across multiple AI product lines.
Built and managed Data & Analytics discipline from ground up — team structure, hiring, delivery governance.
Achieved ISO 27001 certification; led data centre migration during pandemic with zero downtime.
Spearheaded Gen-AI product development, Architected telecom credit scoring platform, Built document processing pipelines, Programme & Team Management, Full budget ownership, Built and managed Data & Analytics discipline, Achieved ISO 27001 certification
Directed large-scale analytics programmes — Fraud Indexes and Propensity Models achieving 30% improvement in risk assessment.
Real-time Tableau dashboards processing 1.4 billion retail records monthly; delivered on time and within budget.
Cloud migration programme (SAS/SQL → GCP Python/Spark) — 40% processing speed improvement.
Managed vendor and partner relationships across data sourcing, tooling, and delivery.
Directed large-scale analytics programmes, Real-time Tableau dashboards processing 1.4 billion retail records monthly, Cloud migration programme, Managed vendor and partner relationships
Established IT-PMO framework for a large Oil & Gas organisation; progressed from Software Engineer to PMO Lead.
Deployed Microsoft ePM suite — reduced project delivery timelines by 50%.
Managed multi-vendor IT projects across infrastructure, enterprise applications, and emerging technology.
Innovation Awards: 2014, 2017, 2018 — Cloud and Blockchain initiatives.
Established IT-PMO framework, Deployed Microsoft ePM suite, Managed multi-vendor IT projects, Received Innovation Awards in 2014, 2017, 2018
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