Administrative Professional with 3+ years of experience in administration, operations, coordination, documentation, stakeholder management, and business support. Proven ability to streamline processes, manage operational…
Administrative Professional with 3+ years of experience in administration, operations, coordination, documentation, stakeholder management, and business support. Proven ability to streamline processes, manage operational data, coordinate cross-functional activities, and support data-driven decision-making. Currently enhancing expertise in Business Analysis and Financial Analysis, with hands-on focus on Power BI, data visualization, reporting, financial analysis, and business insights. Combines strong administrative and organizational capabilities with analytical thinking to translate business data into actionable insights and support informed management decisions.
<p>Assisted customers with product selection, billing, sales operations, and customer query resolution.<br>
Supported daily store operations and maintained a customer-focused approach to service delivery.</p>
<p>Supported lead follow-ups, customer outreach, sales tracking, and daily reporting activities.<br>
Maintained sales-related records and coordinated with the team to support business development activities.</p>
<p>Supported sales and marketing operations, customer outreach, and routine business coordination.<br>
Assisted with reporting, documentation, and day-to-day team activities.</p>
<p>Managed administrative operations, policy documentation, customer records, MIS reporting, and branch coordination.<br>
Maintained accurate documentation and supported day-to-day operational activities while ensuring timely completion of administrative requirements.<br>
Coordinated with customers and internal teams to resolve queries and maintain smooth branch operations.</p>
<p>Managed policy renewal collections and consistently contributed toward achievement of monthly business targets.<br>
Recognized with Best Performer – 13-Month Persistency and Achiever Award for performance and target achievement.<br>
Improved communication and workflow coordination to support smoother customer servicing and operational processes.<br>
Prepared and maintained compliance reports, policy documentation, customer records, and operational data with strong attention to accuracy.<br>
Handled day-to-day administrative activities, customer coordination, and follow-ups while ensuring timely resolution of service requirements.</p>
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