Adesanya Olorunlaye

Adesanya Olorunlaye

A data analyst with several administrative experiences
Nigeria
English

About Me

Results-oriented Data Analyst with 6+ years of experience in data analysis, customer service, and reporting. Proven expertise in handling large datasets, identifying trends, and delivering actionable insights to optimize…

Experience

Data Analyst

CWAY Nigeria Drinking Water Science and Technology Company Limited, Lagos
Jun 2021 - Present · 5 years 1 month

Analyzed large datasets to generate actionable insights, improving operational efficiency and resource allocation.
Conducted competitor analysis to identify growth opportunities and market gaps.
Developed comprehensive reports and dashboards using Excel for key stakeholders.
Implemented statistical methods to address real-time reporting needs and forecast business trends.
Improved database performance with advanced query optimization techniques.
Collaborated with cross-functional teams to ensure data accuracy and integrity.

Data Analyst

CWAY Nigeria Drinking Water Science and Technology Company Limited, Lagos
Jun 2021 - Present · 5 years 1 month

Analyzed large datasets to generate actionable insights, improving operational efficiency and resource allocation., Conducted competitor analysis to identify growth opportunities and market gaps., Developed comprehensive reports and dashboards using Excel for key stakeholders., Implemented statistical methods to address real-time reporting needs and forecast business trends., Improved database performance with advanced query optimization techniques., Collaborated with cross-functional teams to ensure data accuracy and integrity.

Field Customer Service Officer

KFA Rentals and Event Centre, Lagos
Feb 2018 - Feb 2019 · 1 year

Provided exceptional customer service by advising clients on venue setup and logistics.
Ensured timely delivery and retrieval of event materials while maintaining client relationships.

Field Customer Service Officer

KFA Rentals and Event Centre, Lagos
Feb 2018 - Feb 2019 · 1 year

Provided exceptional customer service by advising clients on venue setup and logistics., Ensured timely delivery and retrieval of event materials while maintaining client relationships.

Customer Service Representative

Communication Network Support Service Limited (CNSSL), Ilorin, Kwara State
Jul 2013 - Oct 2013 · 3 months

Addressed customer queries, escalated issues for resolution, and ensured customer satisfaction.
Assisted with customer registration, information updates, and cross-selling products.

Customer Service Representative

Communication Network Support Service Limited (CNSSL), Ilorin, Kwara State
Jul 2013 - Oct 2013 · 3 months

Addressed customer queries, escalated issues for resolution, and ensured customer satisfaction., Assisted with customer registration, information updates, and cross-selling products.

Teacher (NYSC)

National Secondary School, Imo State
Oct 2011 - Sep 2012 · 11 months

Delivered quality education in Economics and English, earning recognition for outstanding student performance.

Teacher (NYSC)

National Secondary School, Imo State
Oct 2011 - Sep 2012 · 11 months

Delivered quality education in Economics and English, earning recognition for outstanding student performance.

Customer Service Officer

Intercontinental Bank Plc, Kwara State
Sep 2009 - Dec 2010 · 1 year 3 months

Opened customer accounts, maintained customer records, and provided product recommendations.

Customer Service Officer

Intercontinental Bank Plc, Kwara State
Sep 2009 - Dec 2010 · 1 year 2 months

Opened customer accounts, maintained customer records, and provided product recommendations.

Certifications

Data Analyst

London TILCAREER · Lagos Mainland, Nigeria · 2025

Skills

Data Analysis & Visualization: Microsoft Excel Python Cognos Business Intelligence Tools: Data dashboards Forecasting Reporting Software Proficiency: MS Office Suite SAP Business One Supply Chain & Inventory Management Microsoft Excel Python Cognos MS Office Suite SAP Business One Data Analysis Data Visualization Business Intelligence Forecasting Reporting Supply Chain Management Inventory Management Problem-Solving Troubleshooting Customer Relationship Management Adaptability Team Collaboration Multitasking Stress Management
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