About Me
Transitioning from a career in Customer Support and seeking a full-time role in the field of Data Analytics. Google Certified Data Analyst and Microsoft Power BI (PL-300) professional proficient in Python, SQL, and Excel…
Transitioning from a career in Customer Support and seeking a full-time role in the field of Data Analytics. Google Certified Data Analyst and Microsoft Power BI (PL-300) professional proficient in Python, SQL, and Excel. Adept at transforming data into meaningful insights, I bring a unique blend of analytical prowess and business acumen. Eager to contribute my skills and passion for data to an entry-level Data Analyst role.
Experience
Player Support Specialist
Provided technical and game related support to players | Handled escalations as a senior agent | Handled Ban Appeals and Moderation tickets effeciently | Excelled at all the KPIs | Managed a team of 12 people and helped them achieve their KPIs
Player Support Specialist
<p>Senior Agent<br>
Customer Support<br>
Team Management<br>
Problem Solving</p>
Customer Support Associate
<p>Email Support<br>
Business Support<br>
Horizontal and Vertical Collaboration</p>
Business Owner
<p>Online Sales<br>
Sale – Purchase<br>
Import – Export<br>
PPC<br>
People Management</p>
Quality Analyst
<p>Excel<br>
Quality Assurance<br>
E-commerce<br>
Salesforce<br>
Catalogs</p>